Airport Supervisor - Wheelchair Operation

Full job description

Overview:

As a Supervisor, you will play a vital role in ensuring the efficient and safe provision of wheelchair assistance to passengers at the airport. You will be responsible for leading and supervising a team of employees, coordinating with management and dispatch, and ensuring that all safety protocols are followed.

Key Responsibilities:

Supervision and Direction:

• Plan, schedule, and direct the activities of employees providing wheelchair assistance services during overnight shifts.
• Provide guidance and support to staff, ensuring they understand their responsibilities and perform their duties effectively.
• Conduct regular meetings with team members to communicate expectations, address concerns, and provide feedback.

Coordination and Communication:

• Collaborate with airport management and dispatch to coordinate wheelchair assistance services in alignment with passenger needs and flight schedules.
• Maintain open communication channels with relevant stakeholders, including airline representatives and other airport personnel, to facilitate smooth operations.
• Respond promptly to inquiries and requests for assistance from passengers and staff, demonstrating excellent customer service skills.

Equipment Setup and Safety Compliance:

• Ensure that all necessary equipment for wheelchair assistance, such as wheelchairs and ramps, is set up and ready for use in advance of passenger arrivals.
• Monitor adherence to safety procedures and protocols by staff, emphasizing the importance of proper lifting techniques and the use of personal protective equipment.
• Conduct periodic inspections of equipment to identify any maintenance needs or safety hazards, reporting findings to appropriate personnel.

Qualifications:

• Previous experience in a supervisory or leadership role, preferably in a customer service-oriented environment.
• Ability to plan, organize, and prioritize tasks effectively in a dynamic and fast-paced setting.
• Excellent interpersonal and communication skills, with the ability to interact professionally with diverse individuals, including passengers with special needs.
• Physical fitness to lift a minimum of 50 pounds and engage in activities that require standing or walking for extended periods.
• Familiarity with airport operations and regulations is advantageous.
• Availability to work overnight shifts, weekends, and holidays as required.

Working Conditions:

This position primarily operates in the airport terminal, overseeing wheelchair assistance services during overnight hours.

Requires physical exertion, including lifting, bending, and pushing wheelchairs.

Exposure to varying weather conditions and noise levels may occur.

Job Types: Full-time, Part-time

Pay: From $18.75 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Employee discount
• Flexible schedule
• Health insurance
• Life insurance
• Opportunities for advancement
• Paid time off
• Paid training
• Vision insurance

Compensation Package:

• Hourly pay

Schedule:

• 10 hour shift
• 4 hour shift
• 8 hour shift
• Day shift
• Evening shift
• Holidays
• Morning shift
• Night shift
• Overnight shift
• Overtime

Shift availability:

• Night Shift (Preferred)
• Day Shift (Preferred)

Ability to Commute:

• St. Louis, MO 63145 (Required)

Work Location: In person

Salary : $19