What are the responsibilities and job description for the Cabin Service Supervisor position at Prospect Airport Services?
Prospect Airport Services has over five decades of experience in the airline industry. With over 8,500 motivated associates and cutting-edge proprietary technology geared up at full strength every day to meet the challenges of the air transportation industry. We provide superior customer service and top-quality experiences while maintaining the highest levels of safety in everything we do. Our employees continually strive for professional excellence with a strong work ethic and integrity.
Prospect is looking for a strong, eager to work, and reliable supervisor to join our management team here in the MKE airport!
- Must have a driver's license
- Some leadership experience
- Experience in Microsoft office
- Able to work weekends and holidays
- Good communication skills
Description
- Oversight of front line employees (cleaning crew)
- Communicating with agents to ensure on time service.
- Driving cleaning teams to aircraft on a need basis.
- Creating work schedules for cleaning teams
- Logging service information for clients.
- Following verbal or written instructions given by the upper management.
- Conducting daily safety audits of front line employees as well as cleaning and security audits on aircraft.
- Conducting daily uniform inspection.
- Monitoring and administering company policies and documenting discussions with employees about performance matters.
- Participating in the research of service failures or recreating the same in order to prevent future occurrences.
- Effectively communicating via electronic email or verbal communication to management of daily operations.
- Participating in monthly Safety committees or any other committees in order to effectively operate the business model accordingly.
- Monitoring and adjusting daily or weekly staffing levels in accordance with budget guidelines.
- Such functions require the employee to walk or stand 85-90% of a given workday in order to supervise, observe and assist front line employees in the performance of their duties. The remaining 10-15% of the workday consists of reporting, record-keeping and other desk work.
- When necessary the ability to lift, push, pull up to 200lbs (Male); 175lbs (female)
- When necessary the ability to bend, lift and pull bags of up to 50lbs.
- Must be able to drive on the airport ramp.
#IND123
Job Types: Full-time, Part-time
Pay: $19.00 per hour
Benefits:
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Schedule:
- 10 hour shift
- 8 hour shift
- Holidays
- Overtime
Work Location: In person
Salary : $19
