What are the responsibilities and job description for the Cargo Office Agent- O'Hare Airport position at Prospect Airport Services?
Prospect Airport Services has over five decades of experience in the airline industry. With over 8,500 motivated associates and cutting-edge proprietary technology geared up at full strength every day to meet the challenges of the air transportation industry. We provide superior customer service and top-quality experiences while maintaining the highest levels of safety in everything we do. Our employees continually strive for professional excellence with a strong work ethic and integrity.
A cargo agent would be responsible for the following essential functions:
- Issue air freight bookings and keep track of the shipments
- Expedite freight transportation documents
- Data entry of bookings information and keep the system updated
- Promote the products and services of all airline routes we represent to customers and prospects.
- Manage customer’s claims and follow up until issues are completely resolved
- Prepare product and service reports by collecting and analyzing customer's information/data
- Support the entire team across all stations by helping with customer and freight issues as needed.
- Perform other duties as assigned.
Requirement
- Authorized to work in United States
- Minimum age requirement 18.
- Ability to work a flexible, rotating schedule. Including nights, early mornings, and weekends and be able to report to work on a regular and timely basis.
- Must be able to pass State and Federal background checks.
- Must have own reliable transportation
Qualifications:
- Ability to manage multiple priorities in a fast-paced work environment
- Ability to work with demanding deadlines
- Must be detail oriented and accurate with the ability to effectively solve problems
- Organized, flexible leader with a team player attitude
- Analytical and mathematical skills
- Excellent computer skills including proficiency with Excel
- Outstanding oral and written communication skills
- Be a good team player
Experience:
- Air Cargo: 1 year (Preferred)
- Logistic/Transportation: 1 year (Preferred)
Work Location:
- One location
Benefits offered:
- Paid time off
- Health insurance
- Dental insurance
Prospect Airport Services is an equal opportunity employer
#chicago
Job Type: Full-time
Pay: $18.65 per hour
Benefits:
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Schedule:
- 8 hour shift
- Evening shift
- Every weekend
- Holidays
- Night shift
- Overtime
Work Location: In person
Salary : $19
