What are the responsibilities and job description for the Dispatch Technician position at Prospect Infosystem?
Job Title: Dispatch Technician
Location: Chattanooga TN
Duration: 3 Months Contract with Possibility of extension
Rate: $20/hr. on 1099
Shift Timings
- Wednesday at 4:30 P.M. until Midnight
- Thursday evening at 2:00 P.M. until Midnight
- Friday evening at 2:00 P.M until Midnight
- Saturday evening 2:00 P.M. until Midnight
Tasks include:
- Advanced level operator position performing functions with minimal supervision and to established procedures.
- To perform all duties and may defer the most complex issues to a supervisor.
- To operate various computer-based traffic management systems to manage traffic and incidents on roadways and improve traffic conditions.
- To monitor roadways via surveillance cameras and detection systems.
- To monitor all traffic devices and computer equipment associated with the system.
- To maintain advanced knowledge on the operation of all traffic equipment, computers and software associated with the traffic systems.
- To utilize traffic equipment for incident management and the improvement of travel time, safety, and quality of life of the traveling motorists and toll customers.
- To continually checks the accuracy and validity of the messages displayed on all DMS and 511.
- To be aware of all 511 messages broadcasted on a particular system.
- To enter incident information into computer systems using traffic software.
- To become familiar with the roadways and understands the purpose and location of each traffic device (i.e. detector stations, CCTV, and 511).
- To alert operator staff to new and existing memos.
- To use SOG to detect, dispatch, monitor, and document roadway incidents.
- To confer with partners (highway patrol, Service Patrols, Local Law Enforcement, Fire Rescue, etc.) as well as adjacent Traffic Management Centers or other DOT Regions to coordinate resources for incidents that may affect regional travel.
- To dispatch Service Patrols and assists Service Patrols with other tasks, such as phone calls, etc.
- To perform other duties as assigned.
- Dispatch Or Call Center Experience A Plus
Job Types: Full-time, Contract
Pay: $20.00 per hour
Expected hours: 37.5 per week
Schedule:
- Night shift
- No weekends
- On call
Application Question(s):
- This role will be a 10 Hours Shift and Shift Timings
Wednesday at 4:30 P.M. until Midnight
Thursday evening at 2:00 P.M. until Midnight
Friday evening at 2:00 P.M until Midnight
Saturday evening 2:00 P.M. until Midnight
Are you ok with these shifts? Are you able to answer calls when you get a call from Prospect Infosystem to submit your resume to the client manager.
Work Location: On the road
Salary : $20
