What are the responsibilities and job description for the Housekeeping Director position at Prospect Operating LLC?
Job Description
The Prospect Operating LLC is seeking an experienced Housekeeping Manager to lead our Housekeeping and Laundry departments. As a key member of our team, you will be responsible for managing the day-to-day and long-term operations of these departments.
Responsibilities:
Requirements:
The Prospect Operating LLC is seeking an experienced Housekeeping Manager to lead our Housekeeping and Laundry departments. As a key member of our team, you will be responsible for managing the day-to-day and long-term operations of these departments.
Responsibilities:
- Provide supervision, coaching, counseling, and training to room attendants and house attendants.
- Ensure the prompt return of clean rooms to reception for resale to incoming guests.
- Inspect guest rooms and public areas for compliance with established cleanliness, maintenance, and set-up standards.
- Clean rooms and public areas as needed.
- Manage the daily operations of the Housekeeping and Laundry departments.
- Responsible for budgeting, forecasting, and financial planning of the departments.
- Manage the selection, training, and development of employees with an eye toward maximum employee satisfaction, productivity, and guest satisfaction.
- Conduct regular inspections of the hotel to ensure adherence to cleanliness and maintenance standards.
- Manage operating expenses to maximize costs while providing excellent guest services.
- Monitor consumption and ordering replacement of guest and cleaning supplies.
- Oversee divisional matters as they relate to federal, state, and local employment and civil rights laws.
- Address and resolve guest complaints regarding housekeeping services.
Requirements:
- Ability to speak/read basic English.
- Ability to maintain high standards of cleanliness across entire property.
- Able to read and write to facilitate the communication process.
- Ability to lift up to 50 lbs and perform physical activities such as bending, sitting, walking, and standing for the duration of an 8-hour shift.
- Knowledge of computer accounting programs, math skills as well as budgetary analysis capabilities required.
- Must have a strong attention to detail with the ability to identify and correct errors, maintain accuracy, and ensure quality in all tasks.
- Proven ability to prioritize, plan, and manage multiple tasks efficiently.
- Ability to learn quickly and adapt to new challenges.
- Ability to be an effective team leader.
