The Prospect Job Description

Our hotel and lakeside retreat in the Berkshires is situated on land storied with picnics and play for over a century. Our constellation of 49 modern cabins bridges the past and the future, design and nature, inspiring a new nostalgia.

Job Purpose

Manage the day-to-day and long-term operations of the Housekeeping and Laundry departments.

Position Mission/Overview

Provide supervision, coaching, counseling, and training to room attendants and house attendants. Ensure the prompt return of clean rooms to reception for resale to incoming guests. Inspect guest rooms and public areas for compliance with established cleanliness, maintenance, and set-up standards.

Essential Job Functions/Responsibilities

• Manage the daily operations of the Housekeeping and Laundry departments.
• Responsible for budgeting, forecasting, and financial planning of the departments.
• Manage the selection, training, and development of employees with an eye toward maximum employee satisfaction, productivity, and guest satisfaction.
• Conduct regular inspections of the hotel to ensure adherence to cleanliness and maintenance standards.
• Manage operating expenses to maximize costs while providing excellent guest services.
• Monitor consumption and ordering replacement of guest and cleaning supplies.
• Oversee divisional matters as they relate to federal, state, and local employment and civil rights laws.
• Address and resolve guest complaints regarding housekeeping services.
• Work collaboratively with other departments, such as maintenance and front desk, to ensure seamless operations.
• Ensure compliance with health and safety regulations, including proper handling of cleaning chemicals and waste disposal.
• Schedule housekeeping shifts and manage daily workload distribution.

Required Position Skills

• Ability to speak/read basic English.
• Ability to maintain high standards of cleanliness across entire property.
• Able to read and write to facilitate the communication process.
• Ability to lift up to 50 lbs and perform physical activities such as bending, sitting, walking, and standing for the duration of an 8-hour shift.
• Knowledge of computer accounting programs, math skills as well as budgetary analysis capabilities required.
• Must have a strong attention to detail with the ability to identify and correct errors, maintain accuracy, and ensure quality in all tasks.
• Proven ability to prioritize, plan, and manage multiple tasks efficiently.
• Ability to learn quickly and adapt to new challenges.
• Ability to be an effective team leader.

Other Skills/Abilities

• Strong interpersonal skills and ability to develop personal relationships in a professional manner.
• Desire and ability to work within a diverse staff.

Compensation

Competitive Salary $55,000-$60,000

Company Health Insurance with Company contribution

Paid Time Off

Sick Time

Salary : $55,000 - $60,000