What are the responsibilities and job description for the IT Support Tech 1 position at Prospect Ridge Academy?
- Perform installation, maintenance, and support of hardware and software. Follow established procedures and guidelines and timelines, for system implementations. Troubleshooting of and preliminary diagnosis of hardware including but not limited to Chromebooks, Macbooks, and software problems. Repair or replace computer hardware, repair, replace or reinstall damaged software. Coordinate issues and efforts with IT Manager. Help maintain an efficient technology system as directed by the IT Manager.
- Provide help desk support to teachers, staff, parents, and students.
- Provide computer training and technology support to staff and teachers. May compose or help with the composing of computer or software training manuals. Assist staff with other technology needs, and may coordinate and/or compile data for reports.
- Modify configurations, utilities, software default settings, etc. for staff and student computers.
- Perform special projects as assigned by the IT Manager.
- Follow policies established by the PRA Board of Directors, Adams 12 School District, and Colorado State-mandated school guidelines, except where PRA has received waivers.
- Assist staff and guests utilizing the facility with audio-visual operations; perform set-up and tear-down of audio-visual systems; ensure audio-visual functionality for each event; assist and train end users to navigate the system; troubleshoot and repair system problems as needed coordinate and manage audio-visual equipment available for check-out.
- Other duties as assigned.
- Sponsoring a Club or Coaching a Team (both may include a stipend)
- Serving on Committees or Task Forces (minimum once a month)
- B.S. in Computer Science or related field preferred.
- Relevant professional or technical/field experience.
- Strong troubleshooting skills.
- Strong customer service skills.
- Good written and oral communication skills.
- Familiarity with Apple products is preferred.
- Possess Apple ACSP and A certifications or be able to obtain them within 12 months.
- Read and interpret documents such as rules, policy and expectation, agreements, rubrics, scope and sequence documents, and assessments.
- Ability to speak effectively before staff, students, Board of Directors, Administrators, and parents.
- Understand and carry out written, oral, or diagram form instructions.
- Ability to deal with problems involving several variables.
- Strong interpersonal and customer service skills.
- Ability to work with limited supervision and to be self motivated.
- Must occasionally lift and move up to 50 pounds with or without help.
- Vision abilities include close vision, distance, color, peripheral, depth perception, and the ability to focus.
- Work is sometimes performed outside and in all weather conditions and may include possible loud noise exposure.
- This position provides contact with students, staff, Administrators, Prospect Ridge Academy Board of Directors, and parents.
- Work hours may occasionally be extended.
- Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this job.
- This position reports to the IT Manager.
- Direct Reports: None.
- MEDICAL - There are three options for Medical coverage provided by United Healthcare.
- DENTAL - Dental insurance is provided by Delta Dental of Colorado.
- VISION - Vision insurance is provided by VSP.
- FLEXIBLE SPENDING - There are two different options for flexible spending provided by Discovery Benefits.
- LIFE/AD&D - You are provided 1x your annual salary (up to $100,000) as group term life insurance provided by Lincoln Financial Group.
- STD/LTD - PRA pays the entire cost of short- and long-term disability benefits.
- PERA - Administered by Colorado, PERA is a tax-deferred retirement account to which you contribute 11% of your monthly earnings. Additionally, PRA contributes 21.4% to the PERA pension trust fund on your behalf.
- EAP - Employee Assistance Program is provided by Lincoln Financial.
- PAL - Paid Annual Leave beginning immediately following the first day of work (FTE 1.0 = 10 days / 0.8 = 8 days/ 0.5 = 5 days etc.)
- Paid Holidays that include - 11 paid Holidays for 10 month Employees (please refer to Employee Handbook for these 11 days) and 15 paid Holidays for 12 month Employees (please refer to Employee Handbook for these 15 days.
- PERA - Administered by Colorado, PERA is a tax-deferred retirement account to which you contribute 11% of your monthly earnings. Additionally, PRA contributes 21.4% to the PERA pension trust fund on your behalf.
- Paid Holidays that include - 11 paid Holidays for 10 month Employees (please refer to Employee Handbook for these 11 days) and 15 paid Holidays for 12 month Employees (please refer to Employee Handbook for these 15 days.
JobID: 994
Position Type:
Technology
Technology
Date Posted:
1/17/2025
1/17/2025
Location:
PRA K-12 School
PRA K-12 School
Prospect Ridge Academy
Creating Academic, Social, and Ethical Leaders
IT Support Tech I Job Description
The IT Support Tech position is responsible for assisting with the technology administration needs of Prospect Ridge Academy. The IT Support will accomplish these duties while working with students, parents, other teachers, and staff toward achieving the goals outlined in the Prospect Ridge Academy Mission Statements.
Duties and Responsibilities
K-12 Responsibilities
As full-time, salaried employees, you are expected to contribute to our organization's success outside of the school day. This may include:
Your involvement enhances our community and supports our mission, making it vital to our collective success.
Education and Related Work Experience
Skills and Abilities
Prospect Ridge Academy offers a total compensation package, for employees working > 0.75 FTE, including:
For Employees working < 0.75 FTE, benefits will include:
Salary Range:
$44,600 to $50,000 per year
$44,600 to $50,000 per year
Salary : $44,600 - $50,000
