What are the responsibilities and job description for the Customer Account Manager/Entry Level position at Prosper Consultants?
Prosper Consultants is proud to partner with Telecommunications giants to bring new talent on board for the Customer Account Manager role. We’re seeking motivated individuals who can effectively promote products, drive sales, and sell our clients' services while adhering to brand standards and regulatory guidelines. As a Customer Account Manager, you’ll join a team of seasoned sales professionals who will provide the tools and guidance needed for you to thrive in your new role.
The core function of the Customer Account Manager position is to actively promote and sell services by engaging directly with potential customers. This involves building relationships, explaining service offerings, and tailoring solutions to meet the needs of individual clients. The role also focuses on optimizing outreach strategies, analyzing sales campaign performance, and helping grow our customer base through effective communication and account management.
Key Responsibilities:
- Engage with potential customers through direct outreach efforts, cultivating relationships to boost service adoption and drive sales.
- Optimize existing sales campaigns while brainstorming and implementing new approaches to enhance customer satisfaction.
- Identify ways to segment target audiences and tailor messages to meet their needs.
- Work closely with our team to analyze data, track sales performance, and improve service delivery.
- Stay up-to-date on the latest deals and sales promotions, effectively communicating these offers to customers.
- Build expertise in telecommunications to establish new accounts and maintain strong relationships with existing clients.
- Collaborate with team members to support sales strategies and initiatives.
Qualifications:
- Prior experience in sales, account management, client-facing, or client management
- Experience working in a collaborative team environment.
- Strong organizational skills with the ability to manage multiple projects simultaneously.
- Problem-solving skills with a proactive approach to tackling challenges.
- Curiosity and eagerness to learn in a constantly evolving industry.
- Ability to work closely with leadership, creative teams, and an established training program to achieve success.
- Strong negotiation skills to oversee the entire sales lifecycle and overturn objections
- Attention to detail to ensure accuracy in all aspects of work.
- Self-driven and motivated to innovate and develop new program ideas.
Job Type: Full-time
Pay: $48,000.00 - $58,000.00 per year
Benefits:
- Professional development assistance
Schedule:
- Monday to Friday
- Weekends as needed
Work Location: In person
Salary : $48,000 - $58,000
