What are the responsibilities and job description for the Hotel Front Desk Agent position at PROSPERA?
Job Description
Job Description
Description :
The Hilton Garden Inn Uniontown is looking to hire a Front Desk Agent / Night Auditor to work in our Front Office.
ESSENTIAL RESPONSIBILITIES :
- Checks guests in and out of the hotel.
- Adheres to all accounting and cash handling procedures.
- Manage all guest requests and delegate tasks accordingly with other departments.
- Acts as PBX Operator and utilizes switchboard as well as other communicative devices.
- Answers all inquiries in a friendly and courteous manner, using clear speech and actively listening.
- Handle guest complaints.
- Performs daily audits including but not limited to reviewing rooms and tax postings, balancing totals, completing reports, completing back up and rebuilding of PMS.
- Informs management of any unusual activity during the course of their shift.
- Assist with shipping / receiving process in a timely manner.
- Assist guest with luggage when necessary.
- Maintain cleanliness of Front Desk area.
Job Types : Part-time, Full-time
Salary : $12-14.00 per hour
Benefits available :Requirements :
Ability to commute / relocate :
Experience :
Schedule :
Salary : $12 - $14
