Wire Transfer Specialist (Full Time) - Sugar Land

POSITION PURPOSE

Responsible for receiving, verifying, and processing incoming and outgoing domestic, international, and foreign currency wire transfers.  Complete miscellaneous assignments as requested.

ESSENTIAL FUNCTIONS AND BASIC DUTIES

Assumes responsibility for the effective performance of all assigned clerical functions

1. Responsible for timely and accurately processing outgoing domestic, international, or foreign currency wire transfer request received from the banking centers, cash management customers or other departments.
2. Monitor alerts to identify fraudulent or suspicious activity
3. Processes incoming wires.
4. Processes foreign exchange request received from the banking centers.
5. Performs wire transfer callbacks.
6. Performs wire transfer end of day balancing.
7. Responds to wire department emails in a timely manner.
8. Performs filing and related recordkeeping duties. 
9. Opens and disperses incoming mail.
10. Order department supplies.

Assumes responsibility for establishing and maintaining professional business relations with customers, other financial institutions, and merchants.

1. Resolves request, questions, and problems promptly.
2. Maintains the Company’s professional reputation.

Assumes responsibility for establishing and maintaining effective coordination and working relations with Bank personnel and with management.

1. Provides support to banking centers and other departments by resolving problems and answering questions related to wire transfers.

1. Attends and participates in meetings and training as required

QUALIFICATIONS

EXPERIENCE REQUIRED: One to two years of office experience.

EDUCATION/CERTIFICATION: High school graduate or equivalent with emphasis on accounting and

financial business courses.

KNOWLEDGE REQUIRED: General understanding of Federal Reserve procedures and reserve

requirements.

                                                Familiarity with required computer applications.

SKILLS/ABILITIES: Strong interpersonal and public relations skills

                                                Well organized and attentive to detail.

                                                Excellent typing skills and able to operate related computer applications

                                                Willingness to assist and support others

                                                Able to operate computer, calculator, telephone, and other basic business

                                                machines