What are the responsibilities and job description for the Technical Support Lidar Technician position at ProStaff Solutions Inc?
ProStaff Workforce Solutions is seeking a highly skilled and detailed oriented Technical Support Lidar Technician for privately owned manufacturing company in Richardson, TX. If interested, we would be excited to connect and discuss this opportunity in more detail.
Contract-to-Hire
Schedule: Monday - Friday – 8 am – 4:30 pm
Responsibilities
Requirements
About ProStaff Workforce Solutions
We are a fast growing and successful agency that treats all its clients and candidates with a personal touch. ProStaff Workforce Solutions is a group of industry experts—many hailing from larger agencies—who know their business well and enjoy working in a more hands-on and flexible environment, with attention to detail. Our mission is to match quality people with quality jobs and quality companies to maximize productivity and profitability. We develop long-term relationships and provide a level of customer service and expertise that instill confidence and trust in our client companies and candidates.
Our Values
• Integrity
• Commitment
• Quality
• Diversity
Benefits for eligible employees
• Direct deposit
• Weekly pay
• Medical benefits
• 401(k) Plan
Please visit us at https://www.prostaffworkforce.com/ to explore all opportunities.
#IND3
Contract-to-Hire
Schedule: Monday - Friday – 8 am – 4:30 pm
Responsibilities
- Provide technical support and customer service for lidar products via phone, email, and other communication channels.
- Troubleshoot and resolve product issues by effectively diagnosing problems and providing appropriate solutions.
- Collaborate with cross-functional teams to address complex customer inquiries and ensure timely resolution.
- Educate customers on the installation, calibration, and operation of our lidar products.
- Document customer interactions and maintain accurate records of support cases.
- Analyze customer feedback and usage data to identify potential product enhancements or improvements.
- Generate and maintain technical documentation, including troubleshooting guides and FAQs.
Requirements
- Associate degree in electrical engineering, electronics, or related field
- Proven experience in a customer service or technical support role.
- Prior experience in Lidar technology and system troubleshooting.
- Excellent communication skills, both verbal and written.
- Ability to work independently and in a team-oriented environment.
- Strong problem-solving and analytical skills.
- Attention to detail and strong organizational skills.
About ProStaff Workforce Solutions
We are a fast growing and successful agency that treats all its clients and candidates with a personal touch. ProStaff Workforce Solutions is a group of industry experts—many hailing from larger agencies—who know their business well and enjoy working in a more hands-on and flexible environment, with attention to detail. Our mission is to match quality people with quality jobs and quality companies to maximize productivity and profitability. We develop long-term relationships and provide a level of customer service and expertise that instill confidence and trust in our client companies and candidates.
Our Values
• Integrity
• Commitment
• Quality
• Diversity
Benefits for eligible employees
• Direct deposit
• Weekly pay
• Medical benefits
• 401(k) Plan
Please visit us at https://www.prostaffworkforce.com/ to explore all opportunities.
#IND3
