What are the responsibilities and job description for the CounterPro position at ProStock Automotive Warehouse?
Description
ProStock Automotive Warehouse is currently seeking qualified and enthusiastic professionals for immediate sales openings. The position of CounterPro is available in a high-energy, commercial work environment with ample opportunities for growth and advancement .
Job Responsibilities for CounterPro:
- Provide Auto Parts Solutions: Offer answers and solutions for retail and wholesale customers both in-person at the counter and over the phone.
- Assist Team Members: Utilize your auto parts knowledge to help other team members address customer inquiries.
- Customer Care: Deliver exceptional customer service and engage with everyone who comes into the store.
- Retail Customer Interaction: Welcome retail customers into the store, ensuring a positive and efficient shopping experience.
- Technology & Systems Use: Use computer systems, cash registers, telephones, and paper catalogs to support sales and provide customer information.
Ideal Candidate Attributes:
- Customer-focused and energetic, with the ability to work in a fast-paced environment.
- Strong communication and interpersonal skills to engage with customers effectively.
- Proficient in using technology and sales systems to help streamline customer service.
Benefits:
- Comprehensive health and life insurance
- Matching retirement savings plan
- Paid Time Off (PTO)
- Strong Bonus Plan
Ideal candidates should have experience in the auto parts industry, excellent communication skills, and a strong drive for success in a commercial setting.
If you're passionate about the automotive industry and enjoy providing top-notch customer service, this role is for you!
Requirements
Qualifications for Counter Pro:
- Strong Verbal and Written Communication Skills: Ability to effectively communicate with customers, team members, and management.
- Industry Knowledge: Working knowledge of the automotive industry, including familiarity with specific aftermarket competitors.
- Sales and Customer Service Expertise: Proven experience in sales and delivering excellent customer service.
- Sales Closing Skills: Ability to close sales and handle common objections effectively.
- Self-Motivated: Ability to work independently with minimal supervision while managing your workload.
- Problem-Solving: Superb problem-solving skills to address customer issues and provide solutions.
- Microsoft Office Proficiency: Basic proficiency in Microsoft Office, including Excel, Word, and PowerPoint, with strong data entry accuracy.
- Team Collaboration: Willingness to work cooperatively across all departments to ensure the best customer experience.
- Educational Requirements: High School Diploma or equivalent.
- Valid Driver’s License: Must possess a valid driver’s license and meet the company's insurance requirements.
If you're passionate about the automotive industry, have a strong sales background, and possess the skills outlined above, we'd love to hear from you!