What are the responsibilities and job description for the Automotive Mobile Technician position at Protech Automotive Solutions?
Protech Automotive Solutions is looking for highly talented, dedicated and quality-focused teammates to provide top tier service to our customers.
Job Summary
Mobile Service Technicians will complete air conditioning service, automotive repairs, on site scanning support, wire repairs and diagnostics within their market area.
Roles & Responsibilities
- Customer service focused, ability to develop relationships and deliver operational consistency
- Perform Air Conditioning Evacuation & Recharge
- Troubleshoot and diagnose mechanical and electrical repairs
- Understand and complete estimating, invoicing, part identification, pre and post quality control checklists
- Adequately explain technical diagnoses and repair planning needs to include shop personnel, insurance adjusters, and customers
- Utilize various tools, diagnostic equipment, and Virtual support team resources to make the most effective recommendations
- Test drive vehicles after repairs are completed
- Check all parts for quality and accuracy before installing
- Complete assigned training and certifications, to include continuing education courses
- Communicate with field team to ensure efficiency and productivity
- Maintain a well-organized work area
- Responsible for ensuring tooling software updates are completed immediately
- Accountable for assigned inventory
- Including : Laptops, OE scan tools, VCI, other equipment provided
- Develop and maintain excellent customer relationships through our company purpose and core values
Qualifications, Education & Experience :
Requirements :
