What are the responsibilities and job description for the Facilities Administrative Specialist position at Protech Facilities Management?
A dynamic and innovative Facilities Management firm is looking to hire an Facilities Administrative Specialist to play a key role in driving the success of the company and its stakeholders.
Description
Mission:
Protech specializes in preserving the value of top tier multi-site brands. We build value by utilizing the latest technology and maintenance practices, offering our customers the most comprehensive operating system to manage their national brand and assets. By integrating their operations with Protech, brands can be confident that their facilities are being managed by professionals who share their goals.
About Protech Facilities Management:
- Core Purpose: Supporting national brands to be extremely efficient in their operations so they can focus on their growth.
- Vision: Protech is the facility operating system that provides consistent results 24/7. Protech manages everything and everyone that touches the facilities’ physical space.
- Core Values: FORTITUDE, INNOVATION, RELIABILITY, SERVICE, AND TEAMWORK
- Founders Guiding Principles: “Do not work for the food that perishes, but for the food that endures to eternal life” -Jesus (John 6:27)
- Founded in 2023, headquartered in Charleston, South Carolina
- Currently Managing 550 unique commercial facilities
- We give back by donating to non-profits including GLO Burundi, Three Rivers Respite and Lowcountry Pregnancy Center
Full-time Benefits and Features:
- Full-time salary range $42,000 - $47,500
- Paid Holidays and Paid Time Off
- Training and Certification Reimbursement
- Health Insurance
- 401K Plan with Company Match
At the direction of the Office Manager, the Facility Support Specialist will:
- Contribute to our team goals and vision.
- Provide exceptional customer service for internal and external stakeholders.
- Have excellent communication skills.
- Take initiative and ownership of delegated responsibilities.
- Multi-task in a fast-paced environment.
Facility Support Specialist job duties include:
- Receiving all company inbound phone calls, assisting stakeholders and routing appropriately.
- Managing voice mail messages, service emails, and text messages for timely responses.
- Assisting with Vendor recruiting and compliance management.
- Inputting new work orders.
- Monitoring document channels and escalating accordingly.
- Entering data in company software programs.
- Keeping the office tidy.
- Collecting mail and packages.
- Other duties as needed.
Desired Background:
- Proven record of working as a team.
- Microsoft Office Suite experience.
- Salesforce experience.
- 1 – 2 years of receptionist/administrative experience.
- Construction background a plus.
Salary
$42,000 - $47,500 per year
Salary : $42,000 - $47,500
