Delivery & Client Relations Manager (Recruitment)

We are thrilled to offer an exceptional opportunity for a seasoned leader in the staffing industry! This role is perfect for someone who excels in people leadership and is passionate about driving revenue and profitability through efficient branch operations and outstanding service delivery.

As a Delivery & Client Relations Manager, you will bring your expertise in leading high-performing teams within the staffing industry to deliver exceptional branch results. Experience in the skilled trades sector (aerospace, rail, construction, manufacturing) or other industries is highly valued. Additionally, candidates with a background in other staffing environments are strongly encouraged to apply.

Key Responsibilities:

• Lead and develop a high-performing branch team, including recruiting, administration, and safety functions.
• Provide daily direction, set clear goals, and hold team members accountable for achieving results.
• Offer coaching, mentorship, training, and performance feedback to inspire and motivate your team.
• Conduct regular one-on-ones and team meetings to promote transparency and collaboration.
• Develop and implement recruitment strategies to meet client hiring needs (e.g., job postings, career fairs, social media, and referral programs).
• Continuously optimize recruiting and fulfillment KPIs and goals.
• Build strong, lasting partnerships by meeting regularly with client contacts to ensure high levels of satisfaction.
• Drive field employee engagement and retention through effective management of the recruiting team.
• Collaborate with the sales team to support new business growth.

What You Bring to the Table:

• Leadership Excellence: A passion for developing high-performing teams and empowering individuals to succeed.
• Client Engagement: Exceptional relationship-building skills and a natural ability to connect with clients.
• Drive and Determination: A "whatever it takes" mindset to achieve and exceed individual and team goals.
• Flexibility: The ability to adapt quickly to changing priorities and strategies.
• Results-Oriented Approach: A strong sense of urgency and goal-driven mindset that inspires your team to excel.

Why This Role?

This is an incredible opportunity for a dynamic leader to elevate branch operations to new heights. With robust support, resources, and competitive compensation you'll have everything you need to succeed.

Ready to take your career to the next level? Reach out to us today to learn more about this exciting opportunity! We’d love to connect with qualified candidates and provide further insight.