What are the responsibilities and job description for the Inside Sales Representative position at ProTech Steel LLC?
Inside Sales Representative
Are you a dynamic go-getter with a passion for sales and a talent for exceptional customer service? Protech Steel is calling you to be part of our energetic team in Billings! We're a renowned metal manufacturing company specializing in top-tier metal roofing and siding products. We're on the lookout for a dedicated individual to help us deliver outstanding service to our valued customers.
About the Role
As our Inside Sales Representative, you'll be the heartbeat of our customer interactions, bridging the gap between our clients, inventory, production team, and office personnel. Your key responsibilities will include:
- Engaging with clients through calls and in-person meetings to gather detailed project information, considering their needs and geographical factors.
- Crafting precise estimates and bids for a variety of projects using our diverse range of metal products.
- Writing and processing customer orders, making adjustments as needed to meet client specifications.
- Providing clear, step-by-step instructions to customers for the installation of our materials.
- Educating clients on our extensive product offerings and their optimal applications.
- Developing and following up on job estimates for contractors, architects, and homeowners.
- Skillfully troubleshooting and resolving issues and complaints, maintaining composure and efficiency under pressure.
What We're Looking For
To thrive in this role, you should bring:
- Over 3 years of experience in full-scope construction, particularly in roofing and siding, or 2 years in architecture.
- Strong ability to read and comprehend construction documents and blueprints.
- Excellent mathematical skills.
- Proficiency in Microsoft Office applications.
- Superior customer service acumen.
- Outstanding organizational and communication skills (both written and verbal).
- Keen decision-making abilities, meticulous attention to detail, and the ability to juggle multiple tasks while prioritizing projects.
- The ability to work well both independently and as part of a team, taking initiative without direct supervision.
- A valid driver's license and a clean driving record.
- Experience in sales, drawing, and estimating is a bonus.
Store Operational Hours
This role operates during regular business hours: Monday through Friday, 7:30 AM to 5:00 PM, with occasional Saturday shifts and seasonal overtime as needed.
Benefits
We value our team members and offer a comprehensive benefits package, including:
- Health, dental, vision, long-term disability, and life insurance.
- Paid time off (PTO) and paid holidays.
- 401K retirement plan.
- Competitive hourly wage ranging from $22.00 to $26.00 per hour, based on experience.
- A non-commission-based, team-oriented work environment.
Additional Requirements
Please note that a pre-employment drug screen is mandatory, and random drug testing may be conducted.
If you're ready to join a vibrant team and make a significant impact at Protech Steel, apply today! We can't wait to welcome you to our dedicated, customer-focused workforce.
Job Type: Full-time
Pay: $22.00 - $26.00 per hour
Expected hours: 40 per week
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Schedule:
- 8 hour shift
Experience:
- Manufacturing: 1 year (Preferred)
Shift availability:
- Day Shift (Preferred)
Work Location: In person
Salary : $22 - $26