Badging Specialist

Join Our Team as a HHS - Administrative Assistant (Badging)!

Who We Are:

At Protection Strategies, Inc. (PSI), a Service-Disabled Veteran Owned Small Business, we engage with industry professionals to provide top-tier security solutions and personnel security expertise for the U.S. Government. Our mission is to safeguard our clients' interests with integrity and innovation, reshaping the landscape of security.

Why PSI?:

Become part of a dedicated team that values people first and believes in making a meaningful impact. We offer cutting-edge solutions that promote safety and protect critical infrastructure. Your hard work will be recognized in our mission-driven culture.

What We Offer:

• Comprehensive Benefits: Medical, Dental, Vision, Telemedicine
• Financial Support: 401(K) Retirement Plan, Tuition Assistance, Disability Products
• Wellness Programs: Employee Assistance, GoodRx, Commuter Benefits
• Flexible Spending Accounts: HSA HRA

Position Overview:

The Administrative Assistant is to serve as general administrative help to Intake, Suitability, and Badging Services Program and is responsible for overseeing and providing day-to-day support services in a wide area of administrative functions thus minimizing executive involvement on daily and routine administrative functions and inquiries. 

Key Responsibilities:

• Contact Federal employees, contractors, affiliates, and interns to schedule fingerprint enrollment and badge issuances.
• Answer telephone inquiries, questions regarding badge office policies, procedures,
• Manage office resource mailboxes and correspond with agency sponsors and liaisons, both internal and external, regarding badge status'
• Draft and update office Standard Operating Procedures (SOPs)
• Submit new and departing user request to IT Helpdesk
• Receive, log, and ship fingerprint cards to applicants for background investigation
• Perform certificate rekey, pin reset, and card update activities
• Manage agendas and travel arrangements for staff
• Coordinate meetings and appointments, along as taking meeting minutes
• Coordinate and assist leadership with onboarding new hires
• Maintain office upkeep and coordinate with building maintenance as needed
• Schedule and set up conference rooms as needed for trainings and meetings
• Perform card custodian functions including ensuring all badges are stored securely
• Responsible for checking identity and proofing process with valid government photo IDs
• Responsible for destroying deactivated badges and requesting account terminations
• Provide training to newly assigned badge office staff
• Maintains applicant records, documentation, and files
• Maintain the HHS' rules and regulations for identifying inter-agency badges and coordinate with external agency accordingly
• Create and maintain spreadsheets
• Troubleshoot inquiries, issues and other problems associated with the enrollment and issuance stations
• Print and ship new and replacement badges for clients, federal employees, contractors, and liaisons
• Reporting system failures and downtime to the appropriate assistance centers, as needed
• Other duties as assigned

Qualifications:

• High school diploma or GED required 
• 3-5 years of experience working in program assistant and/or administrative capacity
• 1 year (minimum) experience in data entry 
• Motivated self-starter 
• Ability to work well with a team 
• Ability to sit for long periods of time, standing, walking, crouching and kneeling 
• Effective interpersonal and communication skills 
• Multi-task in a fast-paced environment 
• Strong data entry skills alpha and numeric 
• Proficient in Microsoft office applications 

EEO Statement:

We are an equal opportunity employer. All qualified applicants will be considered without discrimination based on race, color, religion, sex, sexual orientation, national origin, age, disability, or protected veteran status. We actively support diversity in our hiring practices. Employment offers will be contingent on passing a pre-employment drug screen.

Ready to Make a Difference?

Apply now to join PSI and help shape a safer future!