Team Lead - Badging

Who We Are:

At Protection Strategies, Inc. (PSI), a Service-Disabled Veteran Owned Small Business, we engage with industry professionals to provide top-tier security solutions and personnel security expertise for the U.S. Government. Our mission is to safeguard our clients' interests with integrity and innovation, reshaping the landscape of security.

Why PSI?:

Become part of a dedicated team that values people first and believes in making a meaningful impact. We offer cutting-edge solutions that promote safety and protect critical infrastructure. Your hard work will be recognized in our mission-driven culture.

What We Offer:

• Comprehensive Benefits: Medical, Dental, Vision, Telemedicine
• Financial Support: 401(K) Retirement Plan, Tuition Assistance, Disability Products
• Wellness Programs: Employee Assistance, GoodRx, Commuter Benefits
• Flexible Spending Accounts: HSA HRA

Position Overview:

The Team Lead oversees the operations, ensures conformance of policies and procedures, and ensures team's work product meets or exceeds customer satisfaction. Teams are responsible for conducting background investigations for potential sponsors of unaccompanied Children, Badging, Digital Fingerprinting or ISBS. Performs day-to-day badging and credentialing operations to ensure employees, contractors, affiliates, and other personnel authorized an identification badge have been processed in accordance with established Federal regulations in conjunction with OSSI security policies and Federal law.

Key Responsibilities:

• Responsible for providing general direction to direct reports, ensures conformance of policies and procedures, and ensures team's work product meets or exceeds the terms of the contract and Performance Work Statement in order to maintain the highest level of customer satisfaction for their team.
• Plans, organizes, directs and schedules the work of employees.
• Works with the Program Manager to monitor standards of performance, implement quality control measures, and capture knowledge through ongoing process evaluation.
• Provides training for new employees and tracks employees' progress of training plan.
• Conducts Quality Control Checks monthly to ensure contract compliance.
• Ensures the quality and timeliness of deliverables and assigned work.
• Approves and reviews time sheets for invoicing accuracy.
• Coordinates vacation/leave requests with Project Manager and Federal Staff.
• Conducts performance reviews for their direct reports.
• Ensures adequate Staffing.
• Assists the Project Manager and Human Resources in the recruitment and hiring process including conducting interviews for openings within their department.
• Provides and documents informal coaching of employees.
• Assists Project Manager and Human Resources with formal discipline process as needed.
• Assists Project Manager and Human Resources with addressing complaints and resolving issues within their department as needed.
• Professionally represents the organization to internal and external customers.

Qualifications:

• Must possess a Bachelors Degree and a minimum of three years of personnel security experience or an equivalent combination of experience and education.

• Must have a minimum of 1 year of supervisory experience.
• Requires an in-depth knowledge of the principles, processes and methods of personnel security.
• Requires the skills to develop alternatives and solutions to general issues.
• Requires working knowledge of the processes of inter-related departments or functional areas.
• Must be familiar with general Government contracting rules, regulations and procedures.
• The position requires the ability to develop partnerships and effective working relationships with a wide array of customers, sponsors, and federal agencies.
• Must have documented experience in Microsoft Office Suite. (Outlook, Excel, Access, Power Point, Word)
• Must be a U.S. citizen.

Desired Attributes:

EEO Statement:

We are an equal opportunity employer. All qualified applicants will be considered without discrimination based on race, color, religion, sex, sexual orientation, national origin, age, disability, or protected veteran status. We actively support diversity in our hiring practices. Employment offers will be contingent on passing a pre-employment drug screen.

Ready to Make a Difference?

Apply now to join PSI and help shape a safer future!