What are the responsibilities and job description for the Front Desk Concierge position at ProtectX international?
Overview
We are seeking a dedicated and professional Front Desk Agent to join our team. This role is essential in creating a welcoming atmosphere for guests while ensuring smooth operations at the front desk. The ideal candidate will possess strong organizational skills and a customer-centric approach, making them the first point of contact for visitors and clients.
Duties
- Greet and assist guests upon arrival, providing exceptional customer service.
- Handle reservations, cancellations, and modifications accurately.
- Maintain an organized filing system for guest records.
- Answer phone calls and respond to inquiries in a timely manner.
- Provide information about the facility, services, and help with packages.
- Coordinate with other departments to ensure resident satisfaction.
Skills
- Strong customer support skills with a friendly demeanor.
- Excellent organizational abilities to manage multiple tasks effectively.
- Familiarity with computerized systems for reservations and Buildinglinks management.
- Ability to type efficiently for data entry purposes.
Join our team as a Front Desk Agent where your contributions will be valued, and your skills will help create memorable experiences for our guests!
Job Types: Full-time, Part-time
Pay: $16.50 - $18.25 per hour
Expected hours: 40 per week
Schedule:
- 8 hour shift
- Evening shift
- Every weekend
- Morning shift
- Night shift
- Rotating weekends
- Weekends as needed
- Weekends only
Work Location: In person
Salary : $17 - $18