What are the responsibilities and job description for the E-Commerce Order Fulfillment Associate position at ProTek Recycling, Inc.?
We are seeking an E-Commerce Order Fulfillment Associate to join our team, responsible for accurately picking, packing, and shipping online orders while maintaining a high fulfillment rate and meeting shipping deadlines. This role involves handling various products, including computers such as laptops and desktops, networking equipment like servers and switches, A/V equipment such as microphones, radios, and cameras, and other consumer electronics. The associate will also manage shipping supplies, coordinate with carriers, and assist in warehouse operations to ensure smooth and efficient order processing.
This role is perfect for someone who is detail-oriented, enjoys working in a fast-paced environment, and has a strong understanding of electronics and shipping processes to ensure accurate and timely order fulfillment.
Key Responsibilities:
Order Processing & Fulfillment:
- Pick and verify items for online orders, ensuring accuracy and quality.
- Properly package products using cost-effective and protective methods.
- Create and print shipping labels, ensuring proper carrier selection.
- Maintain shipping quotas and deadlines to meet customer expectations.
Shipping Supplies Management:
- Organize supplies to ensure easy access and selection of materials.
- Assist in restocking and identifying low inventory levels.
- Unload and organize incoming shipments.
Shipping & Logistics:
- Coordinate with carriers (UPS, FedEx, USPS, freight) for timely pickups.
- Assist in handling returns and exchanges as needed.
Warehouse Operations & Maintenance:
- Maintain a clean, organized, and safe work environment.
- Operate a forklift when necessary to move heavy equipment.
- Perform other duties as assigned by management.
- Previous experience in e-commerce fulfillment, shipping, or warehouse operations preferred.
Preferred Qualifications:
- Ability to work efficiently with a strong sense of urgency.
- Detail-oriented with strong organizational skills.
- Familiarity with shipping platforms (eBay, Amazon, Shopify, etc.) is a plus.
- Ability to lift and move packages up to 50 lbs.
- Forklift certification or willingness to obtain one.
Job Type: Full-time
Pay: $17.50 - $19.50 per hour
Expected hours: 37.5 per week
Benefits:
- Dental insurance
- Disability insurance
- Health insurance
- Health savings account
- Paid time off
- Vision insurance
Schedule:
- Day shift
- Monday to Friday
Work Location: In person
Salary : $18 - $20