What are the responsibilities and job description for the Enterprise Account Manager position at Protex AI?
About us:
Protex AI is a VC-backed technology company building a privacy-preserving computer vision platform to enable proactive Health and Safety (EHS) workflows. We leverage the domain knowledge of EHS teams to help our computer vision system understand the concept of danger, preventing accidents before they occur. Every worker has the right to go home safe and healthy every day and every employer has the responsibility to provide a safe work environment. Our mission at Protex AI is to ensure that this is the case in every facility around the world by empowering EHS teams to adopt proactive safety cultures and in doing so realise an injury-free workplace.
Job Overview:
The Enterprise Account Manager will focus on expanding relationships within our large enterprise accounts through a “land and expand” sales strategy. You will be responsible solely for driving new revenue opportunities across our established customers, while our Customer Success team manages day-to-day service and support. This role requires a results-oriented professional with a strong track record in enterprise sales and account management.
Key Responsibilities:
Account Expansion:
Develop and execute strategic plans to identify, nurture, and grow revenue opportunities within existing enterprise accounts.
Proactively identify upsell and cross-sell opportunities that align with customer needs and our product roadmap.
Relationship Management:
Serve as the primary sales contact for assigned enterprise accounts, fostering long-term, trust-based relationships with key stakeholders.
Regularly engage with decision-makers to understand their evolving business challenges and position our solutions as strategic enablers.
Sales Strategy & Execution:
Collaborate with internal teams, including Sales and Customer Success, to craft tailored solutions that drive customer success and revenue growth.
Develop and maintain detailed account plans, sales forecasts, and performance metrics to ensure continuous account health and expansion.
Negotiation & Contracting:
Lead negotiations for contract renewals and expansion deals, ensuring mutually beneficial terms and long-term customer commitment.
Work closely with legal and finance teams to finalize contracts that meet business objectives.
Market & Product Expertise:
Gain a deep understanding of Protex.AI’s computer vision software and how it integrates with CCTV systems to mitigate on-site risks.
Stay abreast of industry trends and competitive landscape to inform sales strategies and customer advisories.
Qualifications:
Experience:
Minimum of 5 years in enterprise sales or account management, preferably within the technology or SaaS sectors.
Demonstrated success in a land and expand sales cycle with a proven track record of exceeding revenue targets.
Skills:
Excellent communication, presentation, and negotiation skills.
Strong strategic thinking and problem-solving abilities.
Proven ability to build and sustain relationships with senior-level executives and decision-makers.
Technical Acumen:
Familiarity with computer vision, CCTV, or security technology is highly desirable.
Ability to quickly grasp technical concepts and articulate the value of complex solutions to a non-technical audience.
Education:
Bachelor’s degree in Business, Marketing, or a related field; MBA is a plus.
What We Offer:
Competitive salary and performance-based incentives.
Comprehensive benefits package including health, dental, and vision insurance, and retirement plans.
Opportunity to work with a dynamic, innovative team that is shaping the future of enterprise security.
A collaborative and supportive work environment with a focus on professional growth and development.
Protex AI is an inclusive and equal opportunities employer. We are committed to creating an equitable workplace for everyone regardless of gender, civil status, family status, sexual orientation, religion, age, disability, education level, or race.
