What are the responsibilities and job description for the 45Drives Linux Administrator - Summer 2025 Co-op (Sydney, NS) position at Protocase Inc./45Drives Ltd.?
Linux Administrator Co-op Position (Dalhousie University and NSCC Co-op Students)
Location: Sydney, NS (in-office only, must relocate)
Term: 16 week work term, Full-Time (summer 2025)
45Drives is seeking a motivated student in a computer science or IT cooperative program for a four-month co-op term. This is an excellent opportunity for a student to gain valuable experience working with our team of engineers, software developers, data storage architects and even directly with our awesome customers in a dynamic, fast-paced environment
About 45Drives
45Drives is a division of Protocase that develops, manufactures, markets, and sells ultra-large, customizable storage servers. 45 Drives is highly differentiated from mainstream computer manufacturers due to its open designs and relationships with the open-source software community. The company stays true to its community roots in its product development, technical support, marketing, and business practices.
To learn more, visit http://www.45drives.com
To learn more about who we are, and how we work differently, check out our website here:
https://workdifferently.info/
About the Opportunity
At 45Drives, we provide open-source systems with enterprise-grade quality and performance, but with an affordable price tag. Solutions can range from stock designs to highly customized units, and we pride ourselves on offering superior technical services from initial conversation through to the life the solution; to ensure that 100 percent of our customers achieve their storage goals.
Our customers range from small start-up companies to industry leaders looking for a non-proprietary solution. With that in mind, our customers’ level of technical expertise varies – so we are always prepared to help with their questions and challenges.
Your duties will include but not be limited to:
- Providing customer service and technical advice under the guidance of your leadership to new and existing customers of varying degrees of technical skill, post-sale. This includes commissioning and maintenance of their storage solution.
- Troubleshooting 45Drives and other hardware platforms remotely in customer environments.
- Troubleshooting 45Drives software stack in a Linux environment.
- Working with our 45Drives service ticket system.
- Providing feedback to Research and Development team regarding improvement to application design.
Above all else, we are looking for someone who enjoys taking initiative in order to help people and solve complex problems within a busy environment, where no two days are alike!
Qualifications:
- Enrolled in IT or Computer Science program with requirement for a co-op work term at Dalhousie University or NSCC
- Comfortable speaking and interacting over the phone.
- Experience providing customer service, especially over the phone, and through Remote Desktop
- Experience in Linux Storage Systems and Networking.
- Strong Problem-solving skills and Troubleshooting
- Strong verbal and written communication skills
- People-driven personality
- Willingness to learn new things
45 Drives will provide on-the-job training regarding company processes and procedures to the successful candidate.
Compensation is $19.00 CAD per hour for this position, with potential for biweekly productivity incentive upon completion of entry level training.
Although our business is growing, our team remains supportive, inclusive and tight-knit. Continuous improvement has always underpinned our success and we actively foster an environment of open communication, creative collaboration and the sharing of ideas.
Salary : $19
