Engineering Manager

About Us:

The wholesale distribution industry is ready for a revolution, and Proton is leading the charge. The world relies on distributors to sell nearly every physical product, but despite its massive contribution to the global economy, this industry has been left behind in terms of technology. Proton is changing that. With AI-powered sales software, we’re breaking through the complexity of selling millions of products and making it easier for distributors to anticipate customer needs. Our mission is to bring the distribution industry into the modern age and the results speak for themselves. Distributors using Proton see 10x ROI, faster new hire ramp-up, and happier sales teams.

In 2022, we raised a $20M Series A backed by Felicis Ventures (investors in Twitch, Shopify, Opendoor, and many others) and Battery Ventures. This year, we’re laser-focused on driving customer growth. If you’re excited about the opportunity to wear multiple hats, and continuously learn and experiment, now’s the time to join the Proton team.

The Role:

Proton is looking for an experienced Engineering Manager to join our fast-growing SaaS team! Reporting directly to our Head of Engineering, you will play a key role within the engineering leadership structure. You will be responsible for driving roadmap definition and execution for your team - making our product better for customers.

We're looking for an engineering leader who has a track record of leading, developing, and scaling world-class engineering teams who can execute on the product vision. This is a career-defining opportunity to have a direct impact on the growth and expansion of Proton as we disrupt the $7 trillion distribution market.

This is a hybrid role, based in the greater Boston area (3 days per week in an office based in Kendall Square). This role offers a salary range of $150,000 to $180,000 annually, depending on experience and qualifications.

What you’ll do: 

• Engineering Leadership 
• Design and oversee the agile development, testing, and release process, as well as ensure the quality and reliability of our product. Responsible for ensuring development teams are adhering to modern agile CI/CD software development practices.  Manages the day to day SCRUM ceremonies of the teams as well as longer term development estimates to deliver new features on time and with high levels of testing and quality.  Manages forward-looking technology backlogs to maintain low defects with an eye on security, upgrades, patches, and the ultimate scalability and stability of the platform
• Collaborate closely with Product Management to define requirements and create robust, scalable solution designs.
• Serve as a key technical expert and resource for your team, guiding technical decisions and promoting best practices.
• Optimize and drive efficiency in the engineering organization. Ensure visibility and predictability around engineering processes, systems, etc. Make engineering teams a well oiled machine that delivers on-time and to customer requirements 
• Measure code quality and workflow efficiency of engineering teams, and develop plans for improvements.
• Identify and establish useful metrics and KPIs for engineering teams, and closely measure Engineering’s impact on the business
• Scale and grow the engineering team from a hiring perspective as well as fostering an environment of learning with professional development, coaching, mentoring, and performance management
• Customer Understanding
• Be the expert on our customers. Understand their needs, collect feedback, and convey product features. Regularly engage with sales and customer success calls, in-person sessions, and user research
• Cross-functional collaboration 
• Work closely with the Executive team to ensure that engineering resources are aligned with business priorities 
• Customer Engagement: Understanding our customers is a cornerstone of our organizational success. Consequently, your role will involve regular visits to our customers.

You'll be a great fit for this role if: 

• You are a proactive, customer-centric leader who is not afraid to roll up your sleeves and jump into the weeds when necessary
• You have experience in an early-stage SaaS startup environment, ideally joining at seed or A and staying through B or C
• You have a track record of building highly successful products and a technical background
• You are willing to travel to meet with customers
• Long-term Customer Focus: You are skilled at thinking beyond what customers ask toward solving their long-term challenges and are proficient at drawing out customer pains through interviews and fast prototyping
• Technical Proficiency: You can ensure customer needs are mapped to technology solutions and are able to advise on high-level architecture questions

Benefits:

• Competitive Salaries Company Stock Options - we want to pay you well (and equitably!) and make you feel like an owner.  
• Flexible Schedule - we think high levels of autonomy, responsibility, and working asynchronously foster an amazing workplace.
• Unlimited PTO 10 Company Paid Holidays - we even have tools implemented to detect burnout to make sure folks recharge regularly.
• 12 Weeks Fully Paid Parental Leave - that goes for primary and secondary caregivers; even if you’re adopting or fostering!
• Biannual Company Paid Off-sites - time for us to be together, brainstorm, and make magic happen.