What are the responsibilities and job description for the Knowledge Manager/ Information management (Need locals to DC) position at Protos IT?
Job Details
Job Title: Knowledge Manager
Location: Washington, D.C. Area (On-Site)
Duration: 6 Months C2H
Clearance: Must be eligible to obtain a security clearance
Responsibilities:
Develop, implement, and refine the client knowledge management strategy, ensuring alignment with department-wide strategic objectives and operational needs.
Establish and maintain standardized knowledge management policies, SOPs, and best practices to promote consistency and compliance across all components.
Oversee content lifecycle management, ensuring accurate, current, and accessible documentation, including legal references, case resources, and operational procedures.
Leverage platforms such as SharePoint, intranet sites, document repositories, and collaborative tools to support efficient knowledge sharing and searchability.
Maintain a centralized knowledge repository and promote its adoption across client teams through training, guidance, and process integration.
Lead or support training programs, workshops, and knowledge-sharing sessions to encourage collaboration and organizational learning.
Coordinate with senior leadership, program managers, legal teams, IT, and operational staff to identify valuable knowledge assets and ensure their preservation and dissemination.
Monitor and evaluate knowledge management efforts using data analytics and feedback, and provide regular progress and impact reports to senior stakeholders.
Personal Skills:
Strategic Thinker: Able to develop long-term knowledge frameworks aligned with organizational goals.
Collaborative: Strong interpersonal skills with a proven ability to engage stakeholders at all levels across legal, technical, and operational domains.
Organized: Exceptional ability to manage information, maintain structure, and develop scalable systems.
Analytical: Uses data and feedback to measure impact and improve knowledge processes.
Change Agent: Proficient in change management principles and experienced in promoting cultural shifts related to knowledge sharing.
Communicative: Excellent written and verbal communication skills, with a focus on clarity, engagement, and influence.
Education & Experience:
Bachelor s degree in Information Management, Library Science, Business Administration, or a related field. Master s degree preferred.
Minimum of 5 years of experience in knowledge or information management, preferably in a public sector or legal environment.
Experience implementing enterprise-level knowledge management systems and working with collaboration platforms such as SharePoint, Confluence, or Documentum.
Proven track record in developing SOPs, maintaining internal documentation, and driving organizational learning initiatives.
Experience leading cross-functional initiatives and working with diverse stakeholders.
Familiarity with legal and regulatory information handling requirements, including confidentiality and access control.
Tools & Technologies:
Proficiency in knowledge and content management platforms (e.g., SharePoint, Confluence, Documentum, etc.).
Experience with intranet development, document tagging and categorization, and permission-based knowledge sharing.
Understanding of emerging technologies such as AI, machine learning, and automation tools relevant to knowledge management.
Salary : $60 - $70