What are the responsibilities and job description for the Experienced Patient Access Representative position at Protouch Staffing?
Experienced Patient Access Representative $18.00-$18.50/hr
Contract Location: Houston, TX 77074 Shift: Mon - Fri 8a-5p
Job Summary
We are seeking a Experienced Patient Access Representative for a temporary 3 month contract position. The ideal candidate will have at least 2 years of current experience in a hospital or doctor's office setting and possess strong multitasking and communication skills. In this role, you will play a crucial part in ensuring a smooth patient experience by handling scheduling, insurance verification, and payment processing, while maintaining the highest standards of accuracy and professionalism.
Minimum Qualifications
Contract Location: Houston, TX 77074 Shift: Mon - Fri 8a-5p
Job Summary
We are seeking a Experienced Patient Access Representative for a temporary 3 month contract position. The ideal candidate will have at least 2 years of current experience in a hospital or doctor's office setting and possess strong multitasking and communication skills. In this role, you will play a crucial part in ensuring a smooth patient experience by handling scheduling, insurance verification, and payment processing, while maintaining the highest standards of accuracy and professionalism.
Minimum Qualifications
- Education: High School Diploma or GED preferred
- Current 2 years of experience in a hospital or customer service setting
- Ability to multi-task efficiently in a fast-paced environment
- Proficient typing and keyboarding skills
- Current Seasonal Flu Vaccine
- Current TB Skin Test or Chest X-ray
- Patient Scheduling & Information Entry: Schedule patient appointments and input necessary information accurately and efficiently into the system.
- Demographic & Financial Information: Collect and enter demographic, insurance, and financial data with a high level of accuracy.
- Form Explanation & Signature Collection: Clearly explain required forms and obtain necessary patient or guarantor signatures.
- Compliance & Payment Options: Ensure compliance with medical necessity regulations, establish payment arrangements, and screen patients for eligibility.
- Insurance Verification: Verify insurance eligibility and benefits, ensuring all authorizations and notifications are completed within required timeframes.
- Payment Posting & Receipts: Post payments in the system and generate appropriate receipts for patients.
- Account Monitoring & Resolution: Review and resolve patient account issues in a timely manner.
- Professional Communication: Maintain effective communication with physicians, staff, insurance companies, patients, and families.
- EPIC EMR experience, nice to have.
- Professional Development: Promote personal growth by meeting continuing education requirements and serving as a resource to less experienced staff.
- Commitment to Care: Model our organization's service standards by providing compassionate and personalized care.
Salary : $18 - $19
