Benefits and HR Operations Specialist

About Prove

As the world moves to a mobile-first economy, businesses need to modernize how they acquire, engage with and enable consumers. Prove’s phone-centric identity tokenization and passive cryptographic authentication solutions reduce friction, enhance security and privacy across all digital channels, and accelerate revenues while reducing operating expenses and fraud losses. Over 1,000 enterprise customers use Prove’s platform to process 20 billion customer requests annually across industries, including banking, lending, healthcare, gaming, crypto, e-commerce, marketplaces, and payments. For the latest updates from Prove, follow us on LinkedIn.

Prove is driving the future of digital identity. We are looking for Provers who know how to make an impact. We’re talking self-starting professionals who thrive in a fast-paced environment, process information quickly, and make intelligent decisions. The work is challenging and requires not only smart but natural curiosity and tenacity. Teamwork is also important to us – we work together and play together.

Prove has big plans, and we’re excited about the future. If this sounds like the place for you – come join our team!

Title: Benefits and HR Operations Specialist

Department: People

Reports To: Manager, Compensation and Benefits

FLSA Status: Salaried Exempt

Location: Denver, CO or New York, NY

Position Summary

As a Benefits and HR Operations Specialist, you will play an integral part in delivering operational excellence and providing support to our People Team. The successful candidate will be responsible and accountable for day to day benefit inquiries from employees via an internal ticketing system, Slack, email, etc.. You will be viewed as the subject matter expert on benefits, leave of absences, HR processes, and HR Policies.

Key Responsibilities

• Administer US and International employee benefits programs in accordance with federal, state, and local laws and regulations.
• Liaise with external benefit vendors; review and maintain updates on Prove’s vendor site portals; establish and maintain strong relationships with external benefit brokers.
• Reconcile and validate monthly invoices for accuracy and send to A/P for processing.
• Manage the full leave of absence process; work closely with employees and payroll to ensure paperwork is completed and payments are made accordingly.
• Lead employee communications and promotions for benefits and wellness initiatives through email, presentations, company intranet, and updating Prove Identity’s external website as appropriate.
• Respond to incoming inquiries through the internal JIRA ticketing system; prioritize escalations as needed and bring to resolution in a timely manner.
• Coordinate special projects and events throughout the year including all phases of Open Enrollment.
• Act in a consultative and project management role to support definition and implementation of benefit programs; identify and recommend methods to update, simplify and enhance processes and procedures.
• Provide support on various HR related items, including but not limited to:
• Form 5500 Filings
• ACA Benefit Compliance
• Unemployment Benefit Claims
• Ability to leverage data providing insight and guidance on future improvements across company benefit offerings.
  

Qualifications And Experience

• 3 years of experience in Human Resources and/or benefits; Bachelor's Degree preferred
• Strong passion for data excellence and the drive to maintain data integrity
• Proficiency with Microsoft Excel and/or Google Sheets
• Strong customer service, problem solving, collaborative, and analytical skills.
• Understanding of HR programs relative to support of business objectives.
• Experience working in fast paced, changing environments with multiple priorities
• Rippling experience is preferred.
• JIRA experience is preferred.
• Ability to work effectively in an environment of change and manage multiple priorities concurrently through strong project management, systems knowledge, and effective communication.
• Excellent oral and written communication skills and the ability to independently compose routine written communications; proficiency in English (read, write, and speak) required.
• Promote, maintain and enhance our cultural values of humility, passion, inclusion, and leadership.
• Strong passion for learning about our products and markets through in-house and external training.
• Experience in cybersecurity, fintech, or fast-growing startup is required.
• Experience in a high-growth tech startup growing from $50m to $200m in ARR
  
  

This position description should not be considered the final description of the position. The position description is not intended to be an all-inclusive list of duties and standards of the positions. It should be assumed that we would, to some extent, structure responsibilities in accordance with the successful candidate’s capabilities and changing business conditions. Incumbents will follow any other instructions, and perform any other related duties, as assigned by their supervisor.

The anticipated salary range for this role is $85,000 - $95,000 plus company bonus. Offered salary will be determined by the applicant’s education, experience, knowledge, skills, geo-location and abilities, as well as internal equity and alignment with market data.

Benefits & Perks For FTE Provers

• Competitive salaries & Bonus Plan (for eligible roles) and Equity Plan
• Modern Health for financial, mental, and physical wellness
• 401(k) Retirement Plan & Match (US Offices) and Local Country Pension (International Offices)
• Unlimited Vacation and Flexible hours
• Comprehensive medical benefits for you and your family ❤️
• Emotional & Physical Wellness – Access to wellness services (EAP & Prove Well-Being Reimbursement)
• Bottomless snacks & beverages for certain office locations
• Daily GrubHub stipend for lunch if coming into the office (US Offices)
• A great place to work and connect with other talented Provers like yourself!
  
  

Don’t meet every single requirement? Studies have shown that women and people of color are less likely to apply to jobs unless they meet every single qualification. At Prove we are dedicated to building a diverse, inclusive and authentic workplace, so if you’re excited about this role but your past experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles.

Equal Opportunity Employment

Prove is an equal opportunity employer committed to providing equal employment opportunity for all people regardless of race, color, religion, gender or sexual orientation, age, marital status, national origin, citizenship status, disability, veteran status or other personal characteristics

Privacy & Data Protection

When you are applying for a job at Prove, we collect and use your personal information in the job application process. To understand more about how Prove uses your personal information, please see our Recruitment Privacy Policy on our website.