What are the responsibilities and job description for the Accounts Receivable Specialist position at Proven Business Systems LLC?
Description
The Accounts Receivable Specialist is responsible for collecting payments for services and goods that are sold to clients, with a focus on customer satisfaction and administration. Communicates with customers regarding past due invoices, discrepancies, and ensures that all incoming payments are received and processed.
Responsibilities
- Monitor accounts receivable aging reports to ensure timely customer payments while communicating with management.
- Make customer collection calls regarding past due invoices, overpayments, and short pays.
- Review customer account details for non-payments, delayed payments, and other irregularities.
- Manage the process for accounts on hold to ensure service department calls or supply orders are released in a timely manner.
- Assist in resolving customer inquiries regarding invoicing and payment process.
- Research payment amounts when they do not match invoices.
- Process daily and weekly reports to maximize collection efforts.
- Prepare bank deposits and process all customer payments in the accounting system.
- Process and apply credit card and ACH payments.
- Provide general clerical support when needed.
- Other duties as assigned.
Requirements
- High School diploma/GED
- 2 years A/R or other accounting positions required.
- Experience in MS Office, Excel and MS Outlook.
- Proactive problem-solving skills.
- Ability to meet deadlines and complete work on-time.
- Strong organization and communication skills, customer service, and results orientation.
- Ability to work as a cooperative and collaborative member of a professional team.
- Ability to handle a fast-paced environment while maintaining accuracy.
Physical Demands
While performing the duties of this job, the employee uses his/her hands to finger, handle, or feel objects; reach with hands and arms. The employee uses a computer, copier, fax, and telephone equipment. The employee must be able to sit for a prolonged period. Must be able to lift up to 15 pounds.
