What are the responsibilities and job description for the Application Engineer position at Proven Process Group?
We are seeking a highly motivated and technically skilled ONSITE Applications Engineer with a strong background in metals, manufacturing, and engineering. This role will serve as a critical link between customers and our engineering and production teams, ensuring tailored solutions to meet client needs. The ideal candidate is a problem-solver with excellent communication skills and a passion for delivering exceptional customer service in a fast-paced, technical environment.
Key Responsibilities :
- Customer Engagement : Work closely with customers to understand their technical requirements, providing expert guidance on metal products, processes, and applications.
- Quoting & Proposals : Develop accurate and competitive quotes, proposals, and technical solutions based on customer specifications and manufacturing capabilities.
- Technical Support : Offer pre-sales and post-sales technical assistance, ensuring smooth communication between customers and internal teams.
- Collaboration : Partner with the engineering, production, and quality teams to ensure feasibility of designs and successful project execution.
- Product Knowledge : Maintain up-to-date knowledge of the company’s products, processes, and advancements in metals technology.
- Account Management : Build and maintain strong relationships with existing and potential customers, ensuring long-term satisfaction and loyalty.
- Market Insights : Provide feedback on market trends, customer needs, and competitor activities to inform product development and sales strategies.
Qualifications :
