What are the responsibilities and job description for the Operations Manager, Insurance Accounts Receivable position at Providence Anesthesiology Associates PA?
Description
Job Title: Operations Manager, Insurance Accounts Receivable (AR)
Job Type: Full-Time
Location: Hybrid, requiring 2 to 3 days in the office
Providence Anesthesiology Associates is seeking an experienced Operations Manager, Insurance Accounts Receivable (AR) to oversee the end-to-end AR process, including collections, denial management, appeals, and process improvement, while managing onshore and offshore teams. Reporting to the Director of Revenue Cycle Management, this hybrid role ensures efficient billing operations, compliance, and performance optimization.
Key Responsibilities:
- Manage Billing Operations: Oversee daily billing operations, ensuring timely and accurate processing of insurance claims and payments.
- Team Leadership: Lead, mentor, and develop a team of internal and external AR analysts, providing training and performance evaluations.
- Process Improvement: Identify and implement process improvements to enhance billing efficiency and accuracy.
- Compliance: Ensure all billing activities comply with relevant regulations and company policies.
- Reporting: Generate and analyze billing reports to monitor performance trends and identify areas for improvement.
- Customer Service: Address and resolve billing inquiries and issues from clients and insurance companies.
- Collaboration: Work closely with other departments, such as finance and BI, to streamline billing processes.
Requirements:
- Bachelor’s degree OR equivalent combination of education and relevant work experience is required.
- Minimum of 5 years of experience in insurance accounts receivable (AR) management.
- 3 to 5 years of experience in a supervisory or leadership role.
- Proven expertise in project management and overseeing offshore teams.
- Demonstrated ability to manage insurance billing and collections processes effectively.
- Excellent communication and interpersonal skills
- Ability to work independently and as part of a team.
- Strong analytical and problem-solving skills.
- Proficient in Microsoft Office, medical billing systems, and clearinghouses is required.
We are an equal opportunity employer and welcome all qualified candidates to apply. If you are a motivated and experienced Operations Manager for Insurance Accounts Receivable (AR) looking for a challenging and rewarding opportunity, please submit your resume and cover letter for consideration.
Requirements
About Providence Anesthesiology Associates Headquartered in Charlotte, North Carolina, Providence Anesthesiology Associates (PAA) is an independent physician owned practice compromised of over 140 anesthesiologists. Founded in 1991, PAA provides anesthesia and perioperative care at numerous healthcare facilities throughout North and South Carolina, serving more than 232,000 patients annually.
Why work for PAA?
PAA continues to experience impressive growth and success. Our anesthesiologists are among the most elite in their field.
Our physicians are committed to providing the best culture and experience to their employees. Awarded one of the Top Workplaces in 2021 - 2023, PAA’s core values include commitment, accountability, performance, integrity, transparency, adaptability, and leadership. We do what’s right and don’t compromise.
What’s in it for you?
- Strong workplace culture. We care about each other as people. We build relationships and connections beyond the time spent on the job. We offer a supportive, highly team-oriented work environment.
- We provide competitive total rewards including salary, benefits – Day 1, retirement, profit sharing, life insurance, paid time off, holidays, education reimbursement, employee recognition for birthdays and anniversaries, fun team building events, and more.
What else should you know?
- Providence Anesthesiology Associates is an equal opportunity employer and does not tolerate discrimination based on any protected status.
- PAA participates in E-Verify. E-Verify is an internet-based system that compares the information you provide on the Form I-9 with information from the Social Security Administration and Department of Homeland Security records.
