What are the responsibilities and job description for the Teller position at Providence Bank & Trust?
We are currently seeking an enthusiastic and team-oriented individual to join our Retail Team! If you are looking for a rewarding career in banking where you can shine professionally, provide superior customer service and give back to the community, consider joining Providence Bank & Trust and becoming part of our team. We are always growing and making our communities stronger while achieving our goals. We give back, we give thanks, and we give our all. Employees make us more than just a bank...they make us a community.
This individual will be based in Chicago, IL
WORK HOURS:
Lobby & Drive-Up
Monday-Friday: 8:15am - 5:15pm
Saturday: 8:15am - 12:15pm
SUMMARY:
The Teller is responsible for enhancing customer relationships by providing excellent customer service while servicing the customers' financial needs. The Teller will perform transactions for individual and business clients including deposits, withdrawals, loan payments, cashing checks and purchases of other items and services. The Teller will look for opportunities to meet the financial needs of bank customers and make referrals to business partners.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
- Perform various customer transactions and/or bank transactions within the banking center.
- Support relationship building efforts within the branch by actively seeking referral opportunities to recommend bank products and services to new and existing customers.
- Contribute to overall branch operation.
POSITION REQUIREMENTS:
- Education - High School diploma or equivalent (GED).
- Experience - Cash handling experience required; banking experience preferred; Retail sales, and customer service experience is desirable.
- Other - Excellent verbal and written communication skills.
PREFERRED REQUIREMENTS:
- Proven customer service and interpersonal skills.
- Basic knowledge of retail products, policy, procedures, documentation, and systems.
- Effective customer relationship building skills including ability to cross-sell and refer products.
Equal Opportunity Employer, including disability/veteran.
