What are the responsibilities and job description for the Host/Hostess position at Providence Coal Fired Pizza?
Overview
We are looking for a dynamic Host/Host to join our team. If you have a passion for delivering exceptional guest services in a hospitality setting, we invite you to apply.
Job Duties and General Expectations:
- Greeting the guest with a smile and eye contact
- Seating guests at appropriate tables
- Open Table
- Entering the reservation on Open table
- Taking the names, cell phone numbers for the wait list and a proper description
- Finding guest history
- Calling to confirm reservations
- Recognition of regulars
- Knowing the special needs/requests of regulars
- Proper guest descriptions
- Maintaining front area cleanliness and general appearance
- Basic cleaning and stocking of the restrooms, host area and front of building windows are to be kept finger print free!!!
- Proper phone answering techniques
- Stocking of host stand
- Completing daily side-work
- Referring upset guests to manager
- Handling requests for booked time slots
- Knowing the answers to commonly asked questions
- Handling special seating requests
- Finding waiting guests
- Assisting the manager with running the door
- Basic menu knowledge
Requirements:
- Previous experience in a restaurant, hotel, or customer service role is preferred.
- Strong communication skills to interact effectively with guests and team members.
- Familiarity with POS systems like Aloha POS is a plus.
- Ability to work in a fast-paced environment while maintaining a positive attitude.
- Knowledge of food service procedures and guest relations practices.
- Customer-oriented mindset with a focus on providing high-quality service.
- Ability to multitask and prioritize tasks efficiently.
- Willingness to assist in various tasks to support the overall guest experience.
If you are enthusiastic about creating memorable experiences for guests and thrive in a customer-centric environment, we encourage you to apply for this Host/Host position.
Job Type: Part-time
Pay: $15.00 - $18.00 per hour
Shift:
- 4 hour shift
- 8 hour shift
- Day shift
- Evening shift
- Night shift
Work Location: In person
Salary : $15 - $18