What are the responsibilities and job description for the Scheduling Coordinator position at Providence Companion Care?
The Scheduling/Hiring Coordinator is responsible for coordinating and maintaining scheduling for Providence Companion Care clients and staff.
QUALIFICATIONS:
1. H.S. Diploma or GED.
2. Prior scheduling experience preferred.
3. Computer skills including but not limited to MS Office, MS Excel, Outlook and Scheduling program.
4. Basic medical terminology.
5. Interpersonal, organizational and communication skills.
6. Ability to carry out directions in a complex demanding environment.
RESPONSIBILITIES:
1. Understands and adheres to established Providence Companion Care policies and procedures.
2. Creates and maintains staff schedules.
3. Responsible for interviewing and hiring new companions.
4. Provides staffing for sick leave, vacation, long term leave.
5. Schedules client appointments/visits according to care plans and staff availability.
6. Enters scheduling data, creates schedules.
7. Contacts companions and clients regarding day-to-day changes.
8. Works with Regional Manager/Client Relations Director to discern client services required as outlined in service contract, urgent requests and care plans.
9. Enters staff and client information into database.
10. Maintains staff and client database (e.g. contact list, dates and reminders of TB, client admission, client change i.e. hospital admission and discharge).
11. Maintains call – in and retention report. Will report all employee documentation to Regional Manager/Client Relations Director for employees personnel file.
12. Performs general office duties including but not limited to word processing, photocopies, files, shreds, sort/distributes mail, provides reception and telephone services.
13. Creates and maintains client information as well as updates clients care plans for clients and companions.
14. Scheduling Coordinator will notify agency Regional Manager/Client Relations Director IMMEDIATELY of any accident involving companion or client that occurred while in client’s home/residence.
15. Responsible for hiring all new companions within the region Providence Companion Care provides service.
16. Responsible for keeping all logs of New hires and Terminations and reporting them to the Regional Manager/ Client Relations Director.
17. Scheduling Coordinator will provide 1 month notice prior to resigning.
WORKING ENVIRONMENT:
Works in all areas where the Agency covers including all counties.
Will take call from Scheduling phone after office hours including weekends
QUALIFICATIONS:
1. H.S. Diploma or GED.
2. Prior scheduling experience preferred.
3. Computer skills including but not limited to MS Office, MS Excel, Outlook and Scheduling program.
4. Basic medical terminology.
5. Interpersonal, organizational and communication skills.
6. Ability to carry out directions in a complex demanding environment.
RESPONSIBILITIES:
1. Understands and adheres to established Providence Companion Care policies and procedures.
2. Creates and maintains staff schedules.
3. Responsible for interviewing and hiring new companions.
4. Provides staffing for sick leave, vacation, long term leave.
5. Schedules client appointments/visits according to care plans and staff availability.
6. Enters scheduling data, creates schedules.
7. Contacts companions and clients regarding day-to-day changes.
8. Works with Regional Manager/Client Relations Director to discern client services required as outlined in service contract, urgent requests and care plans.
9. Enters staff and client information into database.
10. Maintains staff and client database (e.g. contact list, dates and reminders of TB, client admission, client change i.e. hospital admission and discharge).
11. Maintains call – in and retention report. Will report all employee documentation to Regional Manager/Client Relations Director for employees personnel file.
12. Performs general office duties including but not limited to word processing, photocopies, files, shreds, sort/distributes mail, provides reception and telephone services.
13. Creates and maintains client information as well as updates clients care plans for clients and companions.
14. Scheduling Coordinator will notify agency Regional Manager/Client Relations Director IMMEDIATELY of any accident involving companion or client that occurred while in client’s home/residence.
15. Responsible for hiring all new companions within the region Providence Companion Care provides service.
16. Responsible for keeping all logs of New hires and Terminations and reporting them to the Regional Manager/ Client Relations Director.
17. Scheduling Coordinator will provide 1 month notice prior to resigning.
WORKING ENVIRONMENT:
Works in all areas where the Agency covers including all counties.
Will take call from Scheduling phone after office hours including weekends
