Chief Quality Officer, North Division

Description

THE ROLE

The Chief Quality Officer (CQO) serves as a key senior executive providing leadership and coordination of division-wide efforts directed at delivering cost effective, efficient, high quality, and safe care in the North Division. The position reports to the Chief Medical Officer, North Division. The CQO will provide strategic clinical leadership and form a strong linkage between ministry, service area and clinical and operational leadership. The CQO provides leadership and direction in the development and ongoing monitoring of the Providence Quality Strategic Plan (QSP).

The Chief Quality Officer will serve as the hands-on leader and clinical quality expert for the North Division. The CQO will also be expected to make meaningful contributions to quality, safety and risk initiatives for the entire region. In addition, the CQO will be a resource for current and emerging regulatory and compliance issues for all local, and regional organizations.

ESSENTIAL FUNCTIONS

• Knows, understands, incorporates and demonstrates the Providence Mission, Vision and Core Values in leadership behaviors, practices and decisions. Inspires physicians and others to reflect the mission, vision, and core values.
• Champions the continuous improvement of patient care to advance safety and quality outcomes, satisfaction, and efficiency initiatives across the region.
• Develops and implements strategies to ensure cost effective, efficient care delivery for optimal outcomes.
• Works with local ministries leadership to develop a cost-effective structure and develop required services and governance to redesign care.
• Creates a compelling vision for clinical excellence and value that helps position PSJH as a leading provider in the region.
• Coordinates with local efforts in regulatory compliance.
• Assesses and benchmarks the current PSJH quality, safety, and clinical performance improvement processes, initiatives, resources, and outcomes against that vision.
• Ensures that the operational and clinical systems, resources, and processes are in place to meet PSJH Quality and Patient Safety Goals. In this effort, deploys clinical program improvement across the ministries in the division.
• Identifies and integrates best practices within and outside the system to create unified programs and knowledge-sharing tools that encourage front-line physician participation, engagement, and ownership in quality, safety, and clinical improvement initiatives and outcomes, as well as supporting the movement to value.
• Coordinates, integrates, and communicates clinical excellence initiatives in a manner which values the contributions of physicians and staff currently working in the quality, safety, and clinical improvement arena, while ensuring consistency of outcomes across the division.
• Connects and integrates system and facility-level resources in order to streamline systems and goals for effectively monitoring and reporting quality and safety in the ministries.
• Ensures the existence of state-of-the-art scorecards and systems for tracking, evaluating, and communicating patterns in care delivery, patient safety, and health status.
• Monitors patient safety data for trends, recommend changes, as appropriate, and interface with risk managers to support patient safety and clinical loss prevention strategies, including the provision of expert consultation for patient safety / clinical loss prevention issues, as appropriate.
• Supports clinical leader development (especially the next generation of providers) across the region and fosters an improved working relationship between the clinical leaders, members of the collective medical staffs and the medical foundations.
• Participates in the on-going evolution of information systems for the purposes of tracking the effectiveness of quality and safety initiatives.
• Provides leadership and support for all clinical leaders in the acute care ministries of the North Division.
• Provides leadership and direction in identifying, developing and refining division-wide patient safety, quality improvement and reporting systems in a manner which ensures quality measures are included, properly analyzed and reported in internal and external PH&S reports and documents.
• Responsible for oversight of the UM / Clinical Documentation Integrity programs across the division and in partnership with system. Aligning strategy with in the division and working with internal partners to ensure processes are in place to provide accurate data.
• Promotes a culture of excellence, quality patient care, and outstanding patient experience.

QUALIFICATIONS

About Providence

At Providence, our strength lies in Our Promise of "Know me, care for me, ease my way." Working at our family of organizations means that regardless of your role, we'll walk alongside you in your career, supporting you so you can support others. We provide best-in-class benefits and we foster an inclusive workplace where diversity is valued, and everyone is essential, heard and respected. Together, our 120,000 caregivers (all employees) serve in over 50 hospitals, over 1,000 clinics and a full range of health and social services across Alaska, California, Montana, New Mexico, Oregon, Texas and Washington. As a comprehensive health care organization, we are serving more people, advancing best practices and continuing our more than 100-year tradition of serving the poor and vulnerable.

Requisition ID : 347471

Company : Providence Jobs

Job Category : Clinical Quality

Job Function : Quality / Process Improvements

Job Schedule : Full time

Job Shift : Variable

Career Track : Leadership

Department : 4007 SS NORTH DIV CLIN PRGM SVCS

Address : Work Location :

Workplace Type : Hybrid

Pay Range : $111.51 - $205.94

J-18808-Ljbffr

Salary : $112 - $206