Lead Patient Account Registrar - PMC Admitting

Providence Medical Center (PMC) is looking for a full time day shift Lead Patient Account Registrar to join our growing Admitting team!

Join an award-winning team of dedicated professionals committed to our core values of quality, compassion and community! Providence Medical Center, a member of Prime Healthcare, offers incredible opportunities to expand your horizons and be part of a community dedicated to making a difference.

Providence Medical Center, located near I-435 and Parallel Pkwy in Kansas City, Kansas, offers an extensive array of diagnostic and medical care. Key services include nationally recognized cardiovascular care, critical care, surgery, neurosurgery, orthopedics, pulmonary services, 24/7 emergency services and wound care center. The hospital is accredited by The Joint Commission and is a member of Prime Healthcare. For more information visit www.providencekc.com or call 913-596-4000.

If you want to work in a friendly environment and have some, or all, of this experience, let's connect! We have a collaborative culture focused on positive outcomes, opportunities for professional growth and so much more. Our staff selection is based on positive attitude, dedication to patient/family centered care and superior skills!

We offer:

competitive compensation
• generous benefits plan: medical, dental, vision, 401K
• substantial PTO
• continuing educational opportunities
• ...and much more!

We are an Equal Opportunity Employer and do not discriminate against applicants due to veteran status, disability, race, gender, gender identity, sexual orientation, or other protected characteristics. If you need special accommodation for the application process, please contact Human Resources. Know Your Rights: https://www.eeoc.gov/sites/default/files/2022-10/EEOC_KnowYourRights_screen_reader_10_20.pdf

Providence Medical Center (PMC) is looking for a full time day shift Lead Patient Account Registrar (Lead PAR) to join our growing Admitting team!

The Lead Patient Account Registrar (Lead PAR) duties include, but are not limited to:

• ensuring a smooth patient flow and quality registration
• maximum Point of Service patient collections
• outstanding customer service in his/her area of responsibility.
• the Lead PAR coordinates break and lunch times to ensure coverage needs are met and applicable employees receive a lunch break
• assists Supervisor in managing fluctuations in volume by requesting reinforcements if volumes are high and flexing staff if volume is low to meet productivity expectations
• the Lead PAR is knowledgeable regarding all duties within the department - he/she leads and serves as a resource for other employees on policies/procedures
• under the Supervisor's direction, he/she takes the lead in assuring compliance and completion of all daily duties within the department
• the Lead PAR sets the example in exemplary customer service and overall conduct - he/she relates well to patients, visitors, physicians, other departments, management, employees in own department, etc.
• 12 hour shift: 9:00a - 9:30p; typically 2 weeks/month on-call (rotates with Supervisor)

Education and Work Experience

• High School Diploma or equivalent, required
• extensive knowledge of Patient Access required, Certified Healthcare Access Associate (CHAA) preferred
• exceptional interpersonal & organizational skills
• demonstrated leadership and management abilities
• extremely high degree of attention to detail
• good written and verbal communication skills
• ability to prioritize
• good analytical & problem solving skills
• proficiency in Microsoft Word and Excel
• ability to effectively manage multiple demands and function well under pressure

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