What are the responsibilities and job description for the Office Supervisor - PMC PMG Centralized Scheduling position at Providence Medical Center?
Overview
Join an award-winning team of dedicated professionals committed to our core values of quality, compassion and community! Providence Medical Center, a member of Prime Healthcare, offers incredible opportunities to expand your horizons and be part of a community dedicated to making a difference.
Providence Medical Center, located near I-435 and Parallel Pkwy in Kansas City, Kansas, offers an extensive array of diagnostic and medical care. Key services include nationally recognized cardiovascular care, critical care, surgery, neurosurgery, orthopedics, pulmonary services, 24/7 emergency services and wound care center. The hospital is accredited by The Joint Commission and is a member of Prime Healthcare. For more information visit www.providencekc.com or call 913-596-4000.
Company is an equal employment opportunity employer. Company prohibits discrimination against any applicant or employee based on race, color, sex, sexual orientation, gender identity, religion, national origin, age (subject to applicable law), disability, military status, genetic information or any other basis protected by applicable federal, state, or local laws. The Company also prohibits harassment of applicants or employees based on any of these protected categories. Know Your Rights: https://www.eeoc.gov/sites/default/files/2022-10/EEOC_KnowYourRights_screen_reader_10_20.pdf
Responsibilities
The Medical Office Supervisor is responsible for overseeing the daily work of the clerical and clinical staff in the pain clinic to ensure smooth efficient operation of the office. They ensure that patient appointments, concerns, and questions are dealt with in a timely, courteous manner. This person is responsible to see that the clinic’s portion of the revenue cycle is functioning accurately and efficiently. The Medical Office Supervisor maintains clear communication between the Front Desk and the Providers regarding changes to the appointment schedule and any patient issues. The Medical Office Supervisor is accountable to the Practice Manager/ Director.
Qualifications
Education and Work Experience
1. High School Diploma or equivalent required.
2. At least two (2) years of clerical experience required.
3. Three (3) to five (5) years supervisory experience preferred.
4. Knowledge of Accounts Receivable, Medicare, Medical, HMO/PPO, and W/C Billing & Collections preferred.
5. Proficient with Microsoft Office Excel, Word, and Outlook.
