What are the responsibilities and job description for the Host position at Providence Oyster Bar - Federal Hill?
The Providence Oyster Bar located on Federal Hill on Atwells Avenue is searching for Host for the Spring and Summer season!
Duties and Responsibilities
- Welcome customers upon arrival and thank customers at departure.
- Manage restaurant reservations through online bookings and phone calls to include confirming bookings and noting any special requests and celebrations.
- Answer the phone, follow up on customer inquiries as well as checking and following up on voicemails.
- Seat customers based upon party size, restaurant layout, and server sections.
- Have an understanding on the restaurant food and beverage offerings.
- Keep the host station and restaurant entrance clean, organized, and stocked.
- Provide exceptional customer service while creating a positive and memorable experience for customers.
- Be able to work in a fast-paced environment.
- Uphold the company's policies and procedures.
- All other assigned duties.