What are the responsibilities and job description for the Front Desk Associate position at Providence Pilates Center?
About us
Providence Pilates Center is a small business in Providence, RI and Cumberland, RI. We are professional, agile and our goal is to We are a boutique Pilates studio with two locations in the Rhode Island area.
Our work environment includes:
- Modern office setting
Responsibilities: - Greet and welcome guests in a friendly and professional manner - Check-in and check-out guests efficiently and accurately - Provide information about facilities, services, and local attractions - Handle guest inquiries, requests, and complaints promptly and courteously - Process payments and maintain accurate records of guest transactions - Maintain a clean and organized front desk area - Collaborate with other departments to ensure guest satisfaction - Perform night audit duties as required Qualifications: - Previous experience in guest services or customer service is preferred - Excellent communication and interpersonal skills - Strong problem-solving abilities and attention to detail - Ability to multitask and prioritize tasks in a fast-paced environment - Proficiency in using computer systems, including reservation software - Your friendly demeanor, exceptional customer service skills, and attention to detail will contribute to creating a positive guest experience. If you enjoy working in a dynamic team environment, we invite you to apply for this position. Please note that this is not an exhaustive list of responsibilities or qualifications associated with this role. We offer competitive pay and benefits packages for our employees. Join our team today and be part of our commitment to providing exceptional service to our guests.
Job Type: Part-time
Pay: $16.65 - $17.01 per hour
Expected hours: 12 – 18 per week
Benefits:
- 401(k)
- Employee discount
Schedule:
- 4 hour shift
- Day shift
- Evening shift
- Monday to Friday
Ability to Relocate:
- Providence, RI 02906: Relocate before starting work (Required)
Work Location: In person
Salary : $17 - $17