What are the responsibilities and job description for the Supervisor Patient Access *On Site position at PROVIDENCE ST JOHNS HEALTH CENTER?
Description
ReqID: 350925
Job Category: Patient Access
Shift: Day
Schedule: Full time
Supervisor Patient Access
The Supervisor, Patient Access is responsible for the 24/7 supervision of the on-site Access Services staff, which may also include PBX, patient scheduling, clinic registrars and off-site locations. Hospital Access Services departments facilitate patient, visitor and provider interactions within their ministry including access to both information and care. This position is responsible for staff scheduling and coverage, implementing a standardized approach in line with the vision of Revenue Cycle and accountable for quality results, caregiver engagement, and patient experience for the ministry. The supervisor will also oversee and supervise all areas of department operations, and ensure adherence to regulations, facilitating appropriate disaster response, as well as coordination with facility clinical and administrative leadership for processes integrated with Access.
Providence caregivers are not simply valued – they’re invaluable. Join our team at Revenue Cycle Business Services and thrive in our culture of patient-focused, whole-person care built on understanding, commitment, and mutual respect. Your voice matters here, because we know that to inspire and retain the best people, we must empower them.
Preferred Qualifications
Our best-in-class benefits are uniquely designed to support you and your family in staying well, growing professionally, and achieving financial security. We take care of you, so you can focus on delivering our Mission of caring for everyone, especially the most vulnerable in our communities.
Accepting a new position at another facility that is part of the Providence family of organizations may change your current benefits. Changes in benefits, including paid time-off, happen for various reasons. These reasons can include changes of Legal Employer, FTE, Union, location, time-off plan policies, availability of health and welfare benefit plan offerings, and other various reasons.
About Providence
At Providence, our strength lies in Our Promise of “Know me, care for me, ease my way.” Working at our family of organizations means that regardless of your role, we’ll walk alongside you in your career, supporting you so you can support others. We provide best-in-class benefits and we foster an inclusive workplace where diversity is valued, and everyone is essential, heard and respected. Together, our 120,000 caregivers (all employees) serve in over 50 hospitals, over 1,000 clinics and a full range of health and social services across Alaska, California, Montana, New Mexico, Oregon, Texas and Washington. As a comprehensive health care organization, we are serving more people, advancing best practices and continuing our more than 100-year tradition of serving the poor and vulnerable.
Providence offers a comprehensive benefits package including a retirement 401(k) Savings Plan with employer matching, health care benefits (medical, dental, vision), life insurance, disability insurance, time off benefits (paid parental leave, vacations, holidays, health issues), voluntary benefits, well-being resources and much more. Learn more at providence.jobs/benefits.
About The Team
Providence Shared Services is a service line within Providence that provides a variety of functional and system support services for our family of organizations across Alaska, California, Montana, New Mexico, Oregon, Texas and Washington. We are focused on supporting our Mission by delivering a robust foundation of services and sharing of specialized expertise.
Providence is proud to be an Equal Opportunity Employer. We are committed to the principle that every workforce member has the right to work in surroundings that are free from all forms of unlawful discrimination and harassment on the basis of race, color, gender, disability, veteran, military status, religion, age, creed, national origin, sexual identity or expression, sexual orientation, marital status, genetic information, or any other basis prohibited by local, state, or federal law. We believe diversity makes us stronger, so we are dedicated to shaping an inclusive workforce, learning from each other, and creating equal opportunities for advancement.
Pay Range: $ 21.67 - $ 33.16
The amounts listed are the base pay range; additional compensation may be available for this role, such as shift differentials, standby/on-call, overtime, premiums, extra shift incentives, or bonus opportunities.
Please be advised that our application system will be unavailable from Jan. 17 at 7 p.m. PT until approximately 1 a.m. PT on Jan. 18 as we implement enhancements.
Apply Now Caregivers/ Employees Apply Here
ReqID: 350925
Job Category: Patient Access
Shift: Day
Schedule: Full time
Supervisor Patient Access
The Supervisor, Patient Access is responsible for the 24/7 supervision of the on-site Access Services staff, which may also include PBX, patient scheduling, clinic registrars and off-site locations. Hospital Access Services departments facilitate patient, visitor and provider interactions within their ministry including access to both information and care. This position is responsible for staff scheduling and coverage, implementing a standardized approach in line with the vision of Revenue Cycle and accountable for quality results, caregiver engagement, and patient experience for the ministry. The supervisor will also oversee and supervise all areas of department operations, and ensure adherence to regulations, facilitating appropriate disaster response, as well as coordination with facility clinical and administrative leadership for processes integrated with Access.
Providence caregivers are not simply valued – they’re invaluable. Join our team at Revenue Cycle Business Services and thrive in our culture of patient-focused, whole-person care built on understanding, commitment, and mutual respect. Your voice matters here, because we know that to inspire and retain the best people, we must empower them.
Preferred Qualifications
- Bachelor’s Degree in Healthcare related.
- upon hire: Certified Healthcare Access Manager (CHAM).
- upon hire: Certified Revenue Cycle Executive (CRCE).
- upon hire: Certified Healthcare Financial Professional (CHFP).
- 3 years Experience in an integrated healthcare system in any aspect of access services or a related position.
- 1 year Personnel management, supervisory or lead experience of a team(s) of 5 or more; 2 years experience preferred.
- Demonstrates experience designing and implementing process changes, and successfully implementing standardized operational improvements, in collaboration with other leadership.
Our best-in-class benefits are uniquely designed to support you and your family in staying well, growing professionally, and achieving financial security. We take care of you, so you can focus on delivering our Mission of caring for everyone, especially the most vulnerable in our communities.
Accepting a new position at another facility that is part of the Providence family of organizations may change your current benefits. Changes in benefits, including paid time-off, happen for various reasons. These reasons can include changes of Legal Employer, FTE, Union, location, time-off plan policies, availability of health and welfare benefit plan offerings, and other various reasons.
About Providence
At Providence, our strength lies in Our Promise of “Know me, care for me, ease my way.” Working at our family of organizations means that regardless of your role, we’ll walk alongside you in your career, supporting you so you can support others. We provide best-in-class benefits and we foster an inclusive workplace where diversity is valued, and everyone is essential, heard and respected. Together, our 120,000 caregivers (all employees) serve in over 50 hospitals, over 1,000 clinics and a full range of health and social services across Alaska, California, Montana, New Mexico, Oregon, Texas and Washington. As a comprehensive health care organization, we are serving more people, advancing best practices and continuing our more than 100-year tradition of serving the poor and vulnerable.
Providence offers a comprehensive benefits package including a retirement 401(k) Savings Plan with employer matching, health care benefits (medical, dental, vision), life insurance, disability insurance, time off benefits (paid parental leave, vacations, holidays, health issues), voluntary benefits, well-being resources and much more. Learn more at providence.jobs/benefits.
About The Team
Providence Shared Services is a service line within Providence that provides a variety of functional and system support services for our family of organizations across Alaska, California, Montana, New Mexico, Oregon, Texas and Washington. We are focused on supporting our Mission by delivering a robust foundation of services and sharing of specialized expertise.
Providence is proud to be an Equal Opportunity Employer. We are committed to the principle that every workforce member has the right to work in surroundings that are free from all forms of unlawful discrimination and harassment on the basis of race, color, gender, disability, veteran, military status, religion, age, creed, national origin, sexual identity or expression, sexual orientation, marital status, genetic information, or any other basis prohibited by local, state, or federal law. We believe diversity makes us stronger, so we are dedicated to shaping an inclusive workforce, learning from each other, and creating equal opportunities for advancement.
Pay Range: $ 21.67 - $ 33.16
The amounts listed are the base pay range; additional compensation may be available for this role, such as shift differentials, standby/on-call, overtime, premiums, extra shift incentives, or bonus opportunities.
Please be advised that our application system will be unavailable from Jan. 17 at 7 p.m. PT until approximately 1 a.m. PT on Jan. 18 as we implement enhancements.
Apply Now Caregivers/ Employees Apply Here
Salary : $22 - $33
