What are the responsibilities and job description for the Communication Desk Assistant 2 position at Providence Staffing LLC?
Providence Staffing is seeking a Communication Desk Assistant 2 for a leading energy provider in Atlanta, GA. This role is 100% onsite and ideal for detail-oriented, organized candidates capable of supporting critical communication in a fast-paced control center environment.
Pay Rate: $25.60 per hour
Location: Atlanta, GA
Responsibilities:
- Assist Power System Coordinators in monitoring and controlling the Integrated Transmission System (ITS)
- Maintain communication with internal teams and external transmission partners during routine and emergency events
- Track, document, and report on system events affecting transmission lines and equipment
- Answer phone calls from field personnel entering or exiting substations or power line right-of-way and log the information into a database
- Create, correct, and maintain outage reports and other system-related documentation
- Perform administrative and clerical tasks within the control center
- Maintain accurate records of transmission system outages
- Coordinate and relay information during system events and field operations
Requirements:
- High School diploma or GED
- Proficiency in Microsoft Office applications (Excel, Word, PowerPoint, Access, Outlook) and Windows 7
- Strong written and verbal communication skills
- Ability to prioritize tasks, manage multiple responsibilities, and maintain focus during high-volume activity
- Willingness to work rotating 8, 10, or 12-hour shifts, including days, nights, weekends, and holidays
Preferred Qualifications:
- Field experience with an electric utility in Generation or Transmission maintenance or construction (lines or substations)
- Knowledge of electrical fundamentals or control center operations
Additional Requirements:
- This is a safety-sensitive position and is subject to pre-employment fitness-for-duty screenings
- Candidates must pass a NERC CIP cyber security background check and complete required training
- Adherence to Federal Energy Regulatory Commission (FERC) Standards of Conduct and Separation Protocol is mandatory
How to Apply:
If you meet the qualifications and are interested in a critical support role within utility operations, we encourage you to apply. Please submit your resume and a brief cover letter highlighting your relevant experience.
Salary : $26
