What are the responsibilities and job description for the Patient Care Coordinator position at Providence Talent Group?
Responsibilities :
- Process patient check-ins and check-outs, verifying personal and insurance information.
- Assist patients with completing forms and understanding documentation.
- Act as a liaison between patients and healthcare providers to communicate treatment plans and follow-ups.
- Coordinate referrals, obtain prior authorizations, and schedule tests or specialist appointments.
- Provide patients with information about office policies, billing inquiries, and available support resources.
- Follow up with patients to ensure continuity of care and satisfaction.
- Maintain and update electronic medical records (EMR) accurately and confidentially.
- Handle patient billing and payment processing; address insurance-related questions.
- Support the healthcare team with administrative tasks, such as faxing, scanning, and organizing files.
Qualifications :
