What are the responsibilities and job description for the Human Resources Manager position at Providencia Group?
TITLE: Human Resources Manager
LOCATION: El Paso, TX
TRAVEL: May require occasional travel to contract sites or company events
About Us
The Providencia Group is led by a purpose: to address global challenges and make an impact that matters through delivering transformative solutions. This purpose defines who we are and extends to relationships with our clients, our people, and our communities. We combine purpose, innovation, and experience to deliver impactful results.
About The Team
We are problem solvers working with leading agencies and organizations to help them address many of today’s most complex challenges. Our world-class team of technologists, program managers, and subject matter experts is uniquely qualified to address ever-evolving, large-scale challenges. In an imperfect world, The Providencia Group puts capability and purpose into action.
What you’ll be part of – TPG Culture
At TPG, we expect incredible tangible results. TPG professionals play a unique role in delivering these results. We reach across disciplines and borders to serve our global organization. We provide a roadmap for focusing on people, our work, and continuous improvement. We see people as people, take care of each other, commit to the mission, move quickly and bravely, get better every day, and seek truth. We are the backbone of TPG.
About the Role
The Human Resources (HR) Manager is a highly experienced, strategic, and people-focused leader responsible for overseeing the full lifecycle of Human Resource functions at TPG in an in-person capacity. This role plays a key part in advancing personnel strategies that align with TPG’s values and mission in the government contracting space, with a strong emphasis on employee engagement, retention, compliance, and performance management.
The HR Manager will oversee a team of HR professionals, champion workforce satisfaction, reduce attrition, and ensure that all HR operations run smoothly. Candidates with experience in the Service Contract Act (SCA) and government contract workforce management are strongly preferred.
What You’ll Do
- Lead, manage, and mentor a team of Human Resource Generalists and Human Resource Business Partners (HRBPs) to ensure high-quality employee, candidate, and customer service experience.
- Develop and execute people strategies that align with TPG’s organizational goals and values.
- Proactively stay updated on industry trends and apply best practices in HR.
- Design and implement initiatives to increase employee engagement and satisfaction.
- Conduct and analyze employee surveys to assess employee needs and address areas for improvement.
- Use data-driven methods to monitor and reduce attrition across programs and departments.
- Lead employee recognition, rewards, and wellness initiatives.
- Ensure compliance with federal, state, and local labor regulations, including FLSA, EEOC, FMLA, ADA, and workplace safety.
- Handle and guide investigations and disciplinary actions in a fair and consistent manner.
- Oversee onboarding, orientation, and offboarding programs to deliver a seamless employee lifecycle.
- Ensure new hires are welcomed with proper itineraries, communications, and onboarding materials.
- Monitor, audit, and enhance HR systems, procedures, and documentation practices.
- Coordinate with leadership to manage performance review cycles and leadership development.
- Guide managers and employees through performance improvement and resolution processes.
- Hire, train, and develop internal HR talent to support evolving organizational needs.
- Create and facilitate open channels of communication between employees and management.
- Foster a collaborative, inclusive, and respectful workplace culture.
- Serve as a trusted advisor to managers and executives on personnel-related strategies and decisions.
Minimum Qualifications & Skills
- Bachelor’s degree in Human Resources, Business Administration, or a related field.
- 10 years of progressive HR experience, preferably in government contracting.
- SCA experience (preferred).
- Professional certifications such as SHRM-CP/SCP, PPS, SPSM, or PSCI (preferred).
- Strong working knowledge of employment laws, HR best practices, and federal compliance requirements.
- Proven experience in employee engagement, attrition reduction, and internal investigations.
- Demonstrated leadership, interpersonal, written, and verbal communication skills.
- Ability to maintain confidentiality and use sound judgment in handling sensitive matters.
- Skilled in negotiation, conflict resolution, and strategic problem-solving.
- Ability to communicate effectively across departments and with internal and external customers, stakeholders, and employees at all levels.
- Committed to providing outstanding customer service and representing the company in a professional manner.
- Proficiency in enterprise-wide HRIS systems.
- Experience with Workday HRM (preferred).
- Must possess strong computer skills in MS Office, including Excel, Word, Outlook, and Teams.
- Ability to type 55 wpm.
Work Environment
This is an in-person position working out of the El Paso, TX office.
Work Schedule
This is a full-time position that typically works business hours Monday through Friday. Hours may vary depending on needs and may at times include evenings, or weekends to meet specific project requirements. May require occasional travel to contract sites or company events.
Condition of Employment
- Complete a rigorous culture and competency testing process.
- Complete a Drug Test.
- Must be at least 21 years of age.
- A valid U.S. Driver’s license.
- Ability to obtain a Public Trust Clearance Tier 2.
Security Clearance/Background Check Requirements
- Applicants selected will be subject to a government background investigation and may need to meet eligibility requirements for access to classified information.
- Must be a U.S Citizen or Permanent Resident.
- U.S. Residency requirement - 3 consecutive years in the last 5 years.
- Child Abuse/Neglect Report (CAN) or child protective services check to the satisfaction of contract requirements.
- Internal background check to the satisfaction of contract requirements.
Physical Demands
- Standing/Walking/Mobility: Must have mobility to attend meetings with other managers and employees.
- Climbing/Stooping/Kneeling: 10% of the time.
- Lifting/Pulling/Pushing: 10% of the time.
- Fingering/Grasping/Feeling: Must be able to write, type and use a telephone system 100% of the time.
- Sitting: Sitting for prolonged and extended periods of time.
For more information about the company please visit our website at
https://www.theprovidenciagroup.com
Providencia is an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, disability or any other federal, state or local protected class.
TPG complies with federal and state disability laws and makes reasonable accommodations for applicants and employees with disabilities.
If you require accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please direct your inquires to
HRsupport@theprovidenciagroup.com
