What are the responsibilities and job description for the PM Care Manager position at Provident Care Home Care?
Provident Care Home Care is seeking a Care Manager to Join our team!
The Care Manager staffs cases, & trains our caregivers, oversees their work and performs site visits to assure employee & client satisfaction.
We are a dynamic small team and so the ability and desire to build rapport and relationships with our staff and clients is critical. Prior scheduling/staffing experience, preferably within the home care or other healthcare related field. Attention to detail and remaining calm under pressure is a necessity as our industry can be quite unpredictable so we need someone who is quick on their feet while always wearing a smile and carrying compassion in their hearts.
Responsibilities of this position include:
- Answering & triaging calls from caregivers, clients and prospects
- Determining optimal staffing match, managing client and caregiver schedules to ensure every shift is staffed and caregivers arrive on time for their assignments
- Serving as one of the main/initial points of contact for caregivers to coordinate rescheduling shift vacancies
- Ability to be on a on-call rotation for after business hour calls and scheduling modifications
- Ensuring caregiver compliance with time reporting systems/processes for accurate billing and payroll or any care note submissions
- Recruiting, screening, interviewing, hiring of caregivers and performing employee trainings and orientations
- Ensuring consistent accuracy of database and file information for both caregivers and clients. Maintaining regular documentation and ongoing note-keeping of employee & client activities
- Performing client site visits to assure complete satisfaction and quality assurance as well as performance review of employees
Requirements of this role:
- Staffing, and training experience within the home or health care industry preferred
- Excellent verbal and written communication skills
- Quick learner, detail oriented and resourceful
- Tech savvy, comfortable with heavy email, spreadsheets, all Microsoft Office products
- Must be a problem-solver and be a team-player
- Self-starter and able to shift gears at any given time
- Ability to have fun while working in a fast-paced environment!
- Prior Home Care experience a plus!
- Experience with WellSky
Perks of being on our Team:
- Opportunity to be a part of an Award Winning and Growing company!
- Competitive base salary
- 401k with a company match
- Health Benefits
- PTO and sick days
- Company sponsored cellphone and laptop
- Supportive, fun team-work environment and more!
If this sounds like a great match, apply today! We'd love to hear from you!
Job Type: Full-time
Pay: $19.00 - $21.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Schedule:
- 8 hour shift
- Holidays
- On call
- Weekends as needed
Work Location: In person
Salary : $19 - $21