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Program Assistant - Medical Coordination Job Description

Provider Agency for Adults with IDD
Philadelphia, PA Full Time
POSTED ON 3/5/2025
AVAILABLE BEFORE 5/5/2025

The Program Assistant plans, tracks, monitors and ensure that all clients medical needs are met. Primary responsibilities include the scheduling of all annual, follow-up and emergency appointments. This includes communicating with hospitals/medical offices, medical professional staff, agency drivers, as well as the entire Residential program team. The program assistant performs routine clerical and administrative tasks necessary to resolve these issues, and documents all of their activities in accordance with the agency’s policies. The program assistant may also engage in staff education and support activities.

Requirements:

v Under the direction of the Program Specialist, primary responsibility is to schedule all client medical appointments.

v Observes and monitors the client’s status through paperwork and follow-up appointments.

v Observes and tracks clients' physical care including, but not limited to annual and emergency appointments.

v Provides accurate, timely, and consistent documentation of client medical appointments in the appropriate records.

v Communicates with supervisors, co-workers and medical professionals’ regarding clients’ status.

v Maintains the Access database of client’s medical records.

v Review and report all clients’ medical status changes immediately.

v Maintain a working knowledge of Individual Support Plan, Behavior Support Plan and any other clinical plan developed for the effective support of the individual.

v Assist supervisors on medical appointments as needed, up to and including attending medical appointments if required.

v Attend all pertinent medical appointments that need to be addressed more clearly and precise to achieve the best results for the individual.

v Maintain a professional relationship with all providers to ensure the best care for the individuals

v Review all medication and medication logs in the homes for any changes, refills, or errors weekly and report back to the Program Specialist, Assistant Director/Program Director.

v Process and update necessary information for each individuals’ medications brought into the office from the pharmacy each month within an appropriate time frame and have them ready to be distributed accordingly by each month’s end.

v Act as on call site supervisor monthly

Job Type: Full-time

Benefits:

  • Dental insurance
  • Health insurance
  • Life insurance
  • Paid time off
  • Retirement plan
  • Vision insurance

Schedule:

  • 8 hour shift
  • Monday to Friday
  • On call

Supplemental Pay:

  • Signing bonus

Education:

  • Bachelor's (Preferred)

License/Certification:

  • CNA (Preferred)
  • CPR Certification (Preferred)
  • Driver's License (Preferred)

Work Location: Multiple locations

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