What are the responsibilities and job description for the Accounting Clerk position at Provider Resources, Inc.?
Position Title: Accounting Clerk
With daily reporting responsibilities to the Controller, the Accounting Clerk is responsible for data entry, answering incoming phone inquiries, documentation, follow-through communications, and document scanning and filing. This individual will also perform various duties assigned by the Controller and work collaboratively with all team members in support of corporate accounting matters.
Responsibilities:
- Understand and represent PRITM 's mission, vision, and values to all internal and external customers
- Engage clients in appropriate communication that manages client expectations and builds a collaborative relationship with the client
- Interact with project team members in order to successfully fulfill contract obligations with the highest quality and in a timely manner meeting PRITM 's ISO requirements
- Instills integrity throughout the organization via active participation in ISO requirements including but not limited to timely submission of Corrective Action Plans for all matters in which either PRITM standards and/or corporate contract standards have not been met. Communicating outcomes to team members to ensure a positive, open, environment which mitigates risk and achieves a culture of Continuous Quality Improvement.
- Data Entry of contract and project information into various platforms, including online portals, and Microsoft based documents.
- Maintain accurate documentation of calls and activities as completed
- Respond to incoming phone inquiries, providing clear communication to clients and accurate and timely documentation of calls received
- Initiate outgoing communication with clients as directed to gather information or provide feedback to inquiries received
- Review and response of general email inboxes, reporting and escalation of inquiries as necessary
- Printing, scanning and filing of documents both hard copy and electronically
- Other projects and corporate accounting matters as directed by the Controller, CFO and other management.