Cheese, Charcuterie, Prep Foods Counter Manager for Specialty Grocery Store (FT)

CHEESE, CHARCUTERIE, PREP FOODS COUNTER MANAGER (PORTLAND, OREGON)

While the unique grocery experience at Providore is unforgettable, what makes the store truly special is our talented team of employees who are driven to be working around incredible ingredients and foods. As a business, we make it a priority to reinvest our success back into the staff, and we aim to be a place where people are proud of their work. Additionally, a big perk of working for a specialty grocer is the work/life balance it affords: the hours are super reasonable as a typical work day starts around 9:30a and wraps up the close around 7:30pm!

THE ROLE: DAILY RESPONSIBILITIES

As the Cheese, Charcuterie, Prep Foods Counter Manager, your role is to lead the team who provide product-focused service in cheese, charcuterie, prepared foods, pasta, bakery, coffee, and grocery retail. The "Deli" Manager is the quarterback of all these functions, responsible for leading our team and building a supportive and collaborative culture. Individuals in this role must set the expectations for the day, and ensure that staff know where they need to be and how to perform effectively while upholding the values and service standards expressed in the Providore handbook. This is a store leadership position with responsibility to open, close, cash handle and most importantly convey and lead a culture that is collaborative, fun, and productive.

QUALIFICATIONS

• You have a minimum of three years of managerial experience, preferable in a food service environment
• You are knowledgeable about food, wine cooking. Experience working with cheese and charcuterie is a plus
• You are a calm and positive leader with incredible people skills
• You are highly organized and are always looking for ways to evolve systems to meet the needs of the business
• You love customer service and have a clear model you can model and teach
• You are able to guide and teach staff to find positive and productive solutions to issues that may arise with with customers or other team members
• You are self-motivated, and constantly look for ways to contribute

ROLES RESPONSIBILITIES

• Oversee systems for opening and closing, daily productivity, and cleanliness
• Assign daily tasks to counter service staff prioritizing customer service and productivity
• Oversee product rotation, cleanliness and organization
• Order from select distributors and producers, maintaining pars set by buyers
• Manage scale database information, ensuring that scales have correct price barcodes
• Participate in interviews and hiring decisions with GM
• Responsible for employee performance management from reviews to coaching to discipline
• Writes, publishes and manages staff scheduling
• Train new employees with the counter leads
• Supports business goals such as gross margin, labor and sales targets
• Works closely with other store managers and executive team on all operational aspects of the business
• Will train in all other departments of the store including floor, cash and wine to support the needs of the business

THE NEED: REQUIREMENTS

• This is a full-time job (40 hours/week) and can work regular weekend and evening shifts (store hours are 10a-7p everyday)
• You have open availability during the holidays (November 15-January 1) with no pre-arranged travel
• You must be able to safely perform the physical demands of the job including standing, climbing ladders, reaching, stooping, and lifting loads of up to 50 pounds
• You are fully vaccinated and boosted against COVID-19

THE GOODS: COMPENSATION BENEFITS

Starting at $24/hr, depending on experience

• 30% DISCOUNT across all businesses in the market
• HEALTH INSURANCE: 100% Paid Health Insurance for Full-Time Employees (after 60 days of employment)
• PAID TIME-OFF for vacation and illness for FT staff
• FREE PASTA COFFEE and lots of delicious food!

TELL US ABOUT YOURSELF

• Attach a resume with recent work experience (minimum of two years) and at least two work references.
• Please include a brief cover letter explaining your interest in working with us at Providore and why you applied. Note: the cover letter is required for us to consider your application!

ABOUT PROVIDORE FINE FOODS

Located in Northeast Portland, Providore Fine Foods is a neighborhood fixture for daily customers and a dining and shopping destination for locals and visitors alike. As the next evolution of Pastaworks (a Portland institution since 1983), Providore offers a beautiful market complete with artisan cheese and charcuterie, imported groceries, European and local wines, and our famous housemade fresh pasta. We are joined in the market by our own Mediterranean rotisserie Arrosto, along with Rubinette Produce Market, TwoXSea, Revel Meat Co., Little T Baker, and Hilary Horvath Flowers to create a grocery experience without parallel.

LINDSAY DRUHOT

GM: RETAIL

PROVIDORE FINE FOODS

Portland, Oregon USA

providorefinefoods.com

503 232 1010

@providorepdx

Job Type: Full-time

Pay: $24.00 per hour

Expected hours: 40 per week

Benefits:

• Employee discount
• Health insurance
• Paid time off

Application Question(s):

• Are you knowledgeable and have professional experience working with fine foods including cheese, charcuterie, cooking ingredients and also wine, beer and vermouths? Have you worked in grocery before?

Experience:

• Management: 3 years (Required)

Work Location: In person

Salary : $24