What are the responsibilities and job description for the Clinical Support Specialist position at Provisional Recruiting and Staffing?
We are seeking a dedicated and detail-oriented Clinical Support Specialist to join our healthcare team. This role is essential in providing high-quality support to clinical staff, patients & families. The ideal candidate will possess strong customer service skills, be proficient in medical terminology, and have the ability to communicate effectively with diverse populations. As a Clinical Support Specialist, you will play a pivotal role in ensuring smooth operations within the clinical environment.
Duties
- Provide exceptional customer service to patients and their families, addressing inquiries and concerns with professionalism and empathy.
- Scheduling HNA's & CNA's to ensure facility is properly staffed at all times
- Ordering supplies for clinical staff
- Analyze patient information and medical records to assist healthcare providers
- Communicate effectively with patients, staff, and external partners, ensuring clarity and understanding of medical processes.
- Perform data entry tasks efficiently while maintaining accuracy in patient records and information systems.
- Exhibit strong phone etiquette when handling incoming calls, scheduling, and following up with patients & families.
- Collaborate with clinical staff to ensure seamless patient care and support operational needs.
Experience
- Proven experience in a customer service role, preferably within a healthcare setting.
- Familiarity with medical terminology is highly desirable.
- Proficient in Microsoft Office & Excel
- Excellent communication skills in English; bilingual or multilingual candidates are encouraged to apply.
- Proficient in data entry with attention to detail.
- Ability to utilize computerized systems for record keeping and communication purposes.
- Demonstrated ability to maintain professionalism under pressure while managing multiple tasks.
Join our team as a Clinical Support Specialist where your contributions will make a significant impact on patient care and overall clinic efficiency. Position is FT, Mon-Friday 8am-5pm and salary is DOE($19-$25) For immediate consideration please email resume to dixie@provisional.com
Job Type: Full-time
Pay: $19.00 - $25.00 per hour
Expected hours: 40 per week
Benefits:
- Dental insurance
- Health insurance
- Paid time off
Schedule:
- 8 hour shift
- Monday to Friday
Ability to Commute:
- Spokane, WA 99201 (Required)
Ability to Relocate:
- Spokane, WA 99201: Relocate before starting work (Preferred)
Work Location: In person
Salary : $19 - $25
