What are the responsibilities and job description for the Concierge Attendant position at Provo Marriott Hotel?
Job Title: Concierge Attendant
Location: Provo Marriott Hotel
Job Type: Part-time
We are seeking a friendly and professional Concierge Attendant to join our team at [Insert Hotel Name]. As a Concierge Attendant, you will be responsible for providing exceptional customer service to our guests and ensuring that their stay is comfortable and enjoyable.
Responsibilities:
- Greet guests upon arrival and assist with check-in process
- Provide information about hotel amenities, local attractions, and restaurants
- Make reservations for guests at local restaurants and attractions
- Arrange transportation for guests, including taxis, rental cars, and limousines
- Handle guest complaints and resolve issues in a timely and professional manner
- Maintain a clean and organized lobby area
- Assist with luggage storage and retrieval
- Provide guests with directions and maps
- Maintain a working knowledge of hotel policies and procedures
Requirements:
- High school diploma or equivalent
- Previous experience in a customer service role preferred
- Excellent communication and interpersonal skills
- Ability to multitask and work in a fast-paced environment
- Strong problem-solving skills
- Ability to work a flexible schedule, including weekends and holidays
- Knowledge of local attractions and restaurants preferred
- Must be able to stand for extended periods of time and lift up to 50 pounds
If you are a team player with a passion for providing exceptional customer service, we encourage you to apply for this exciting opportunity to join our team as a Concierge Attendant at [Insert Hotel Name].