What are the responsibilities and job description for the Housekeepers position at Provo Marriott?
Job Summary:
The Housekeeper will clean, restock, and maintain hotel rooms as assigned.
Duties/Responsibilities:
- Receives list of assigned rooms from manager and prioritizes rooms requesting early cleaning.
- Checks the inventory of cleaning cart and adds any necessary supplies.
- Knocks and announces self before entering room; returns at a later time if rooms are occupied.
- Removes soiled linens, towels, bedspreads, and blankets from each assigned room and provides fresh replacements.
- Neatly makes beds and stocks towels, washcloths, and hand towels according to policies.
- Cleans and disinfects bathroom and kitchenette or coffee-preparation areas according to hotel polices.
- Wipes surfaces in room and cleans mirrors.
- Vacuums floors and removes trash.
- Checks complimentary coffee, snack, and toiletry supplies in the room, restocking according to provided hotel checklist and policy.
- Ensures room meets hotel standards with a final walkaround.
- Notifies supervisor of room availability and reports any suspicious activity to security.
- Ensures soiled linens are laundered, which may include loading hotel washers and dryers and folding sheets and towels in laundry room as needed.
- Notifies maintenance department of needed maintenance or repairs.
- Takes found items to designated lost and found area if guest has checked out.
- Performs other related duties as assigned.
Required Skills/Abilities:
- Detail-oriented and thorough.
- Ability to remain discreet and respect the privacy of guests.
- Ability to perform consistent work to the highest of standards.
- Ability to interact with guests in a pleasant, friendly way.
Education and Experience:
- Sufficient education and literacy needed to identify and read product labels and to communicate with guests about job-related needs.
Physical Requirements:
- Prolonged periods standing and walking and frequently pulling, pushing, and bending.
- Must be able to lift up to 15 pounds at times.
- Willingness to work a rotation seven-day work cycle with occasional afternoon shifts.
