Demo

Senior Customer Service Rep (CSR) (Forestry)

PRT
New York, NY Remote Full Time
POSTED ON 2/22/2025
AVAILABLE BEFORE 5/20/2025

Job Description

ABOUT THE ROLE :

Lead the Future of Reforestation in the Pacific Northwest

PRT USA seeks a consultative Senior Customer Support Representative (CSR) to cultivate and manage our vital Pacific Northwest territory. This isn't just a sales job; it's an opportunity to leverage your deep forestry knowledge and network to shape the future of our forests. If you're a respected forester with a passion for sustainable practices and a knack for building genuine relationships, we want to hear from you. As our Senior CSR in the Pacific Northwest, you will be a trusted advisor to our clients, guiding them on the best seedling solutions for their unique needs. You'll be the face of PRT in the region, building and nurturing relationships with key players in the forestry industry, from small landowners to large timber companies. This role requires a consultative approach, where your expertise and passion for forestry will shine through, not high-pressure sales tactics.

What You'll Do :

  • Be a Forestry Expert : Provide expert consultation to clients on seedling selection, silvicultural practices, and reforestation strategies. Your in-depth knowledge of PNW forestry and your established network will be invaluable.
  • Cultivate Relationships : Build and maintain strong, long-term relationships with existing and potential clients. Become a trusted advisor and partner in their reforestation efforts.
  • Drive Sustainable Growth : Identify opportunities for growth within the PNW market and develop strategies to expand PRT's presence while adhering to our commitment to sustainability.
  • Represent PRT : Represent PRT at industry events, conferences, and meetings, showcasing our commitment to quality, innovation, and environmental stewardship. Comfort with public speaking is essential.
  • Collaborate Internally : Work closely with PRT's production and customer support teams to ensure seamless execution of client orders and projects.
  • Share Your Knowledge : Contribute to market intelligence gathering and analysis, helping PRT stay ahead of industry trends and optimize our strategic positioning.

LOCATION : Idaho, Oregon or Washington States, USA

WORK STATUS : Full-time Salaried,

Qualifications

WHO YOU ARE : “A Branch Above the Rest”

You are a highly motivated and experienced forestry professional with a deep understanding of the Pacific Northwest's unique ecosystems and industry. You thrive in consultative roles, acting as a trusted advisor on reforestation. Your background includes a minimum of 10 years of experience in forestry and a strong network within the PNW forestry community. You are comfortable with extensive travel and eager to contribute to a collaborative team.

What You'll Bring :

  • Deep Forestry Roots : A Bachelor's degree in Forestry or a related field is preferred, along with 10 years of experience in a forestry-related role.
  • PNW Expertise : Extensive knowledge of PNW forestry practices, regulations, and industry players. Existing relationships with key stakeholders are a significant advantage.
  • Consultative Approach : A genuine desire to help clients achieve their reforestation goals, with a focus on building trust and providing expert guidance. We are not looking for a "salesperson," but a trusted advisor.
  • Communication Prowess : Excellent verbal, written, and presentation skills. You'll be comfortable speaking to diverse audiences, from small landowners to large industry groups.
  • Passion for Sustainability : A deep commitment to sustainable forestry practices and a desire to contribute to the health and vitality of our forests.
  • Willingness to Travel : Extensive travel within the PNW is required.
  • Alignment with PRT's Values

  • Safety First, Growth Always! Working safely together, every day.
  • Passion for sustainability and environmental stewardship.
  • Strong work ethic and dedication to excellence.
  • Join our team and help us cultivate a thriving future for our forests!

    Additional Information

    WHAT WE OFFER :

    TOTAL REWARDS AT PRT :

    Grow Your Career, Cultivate Your Potential. At PRT, we believe in nurturing talent as carefully as we nurture our forests. Our comprehensive compensation and benefits package is designed to help you thrive professionally and personally.

    Financial Rewards

  • Competitive Base Salary
  • Short Term Incentive Program
  • Options for purchasing equity
  • Matching 401K program; Supporting your long-term financial planning
  • Comprehensive Benefits

  • Extended health, vision, and dental coverage
  • Paid vacation and paid Stat holidays
  • Professional Development

  • Development Support : Personalized guidance to accelerate your career growth
  • Learning-Focused Culture : Continuous skill development built into every role
  • Recognition for innovative contributions that drive our business forward
  • Unique ‘Green’ Cultural Advantages

  • Collaborative, inclusive work environment
  • Passion for nature solutions and the earth
  • Every voice matters
  • Year-round stability and growth
  • Strong commitment to environmental sustainability
  • Passionate team dedicated to stewardship of North American forests
  • Join PRT and be part of a mission-driven organization where your professional growth is as important as the forests we help to grow. Here, you're not just an employee – you're a vital part of our ecosystem of innovation and environmental stewardship.

    DE&I :

    At PRT, we celebrate diversity, equity, and inclusion, recognizing that our strength comes from the unique perspectives and experiences of our people. We are committed to fostering a welcoming and supportive environment where everyone feels valued and empowered to contribute their best.

    Accessibility :

    To learn more about our commitment to an accessible workplace and available disability accommodations throughout the recruitment process, please contact us at human.resources@prt.com .

    Ready to grow your career with PRT?

    To apply please send your resume directly to us through our career portal at; Grow Your Career | PRT Growing Services Ltd.

    Still want to learn more?

    Follow us on Instagram : @TrustedToGrow, @IFCOSeedlings or

    Facebook : @PRTGrowingServices

    LinkedIn : @PRTGrowingServices, @IFCOSeedlings

    letsgrowtogether

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