Senior Operations Manager

Our client is seeking a highly skilled Operations Manager to oversee and optimize operational processes that enhance efficiency and scalability. The successful candidate will be responsible for managing third-party warehouse operations, leading retail store rollouts, and supervising a growing operations team. This role requires a strategic thinker with strong leadership abilities, operational expertise, and a hands-on approach to problem-solving.

Responsibilities

• Oversee third-party warehouse operations, ensuring KPIs for cost management, inventory accuracy, order cycle times, and shipping efficiency are met.

• Analyze operational data to identify opportunities for process improvements and cost reductions.

• Ensure compliance with industry regulations, manage vendor contracts, and address legal concerns in warehouse and logistics.

• Lead the rollout of the company’s first retail store, managing site setup, staffing, inventory, and operational workflows.

• Manage ongoing store operations to align with brand and business objectives.

• Collaborate with cross-functional teams in design, marketing, and finance to support retail growth and maintain consistency.

• Implement and optimize systems to enhance operational efficiency.

• Develop initiatives to improve product quality control and reduce return rates.

• Lead and mentor a team of operations professionals, fostering a culture of collaboration and continuous improvement.

Qualifications

• 5–10 years of operations management experience, with a focus on retail and large-scale logistics.

• Proven track record in managing third-party warehouse operations and leading retail store rollouts.

• Strong leadership and team management skills across multiple locations.

• Excellent problem-solving, organizational, and analytical abilities.

• Bachelor’s degree preferred.